My 686 Pro has a "feature"!! - Page 3

laytonj1 · January 2, 2012, 12:59 AM

Quote:

S&W know way more about gun than you ill ever dream of, and they missed it!

They handle thousands of guns a day, they all look the same to them...

Quote:

You have powers of observations that people don't have power of observations. I'm curious why your curious?

Don't you thoroughly inspect a gun before you buy it? Or least clean and check it out after you get it home? Especially one you're paying $1K+ for?

My Ed Brown 1911 is my most expensive handgun. After spending 20 minutes examining it at the dealer I brought it home and tore it down for a cleaning and thorough inspection. I wanted to see what $2500 looked like inside.
But, I do that with all my guns.

I've even disassembled used guns (when the dealer/seller allowed it) before I bought it.
Maybe I'm just less trusting.

I'll admit, that's not the kind of problem you would expect to see and I'm not trying to insult the OP. Obviously, that's something he didn't notice, as well as a few others after he posted the picture...

Anyway, it will need to go back to S&W for a new cylinder. Maybe he can convince them to let him keep the cylinder as it would make a great conversation piece.

Jim

Walklightly · January 2, 2012, 04:30 AM

Quote:

Don't you thoroughly inspect a gun before you buy it? Or least clean and check it out after you get it home? Especially one you're paying $1K+ for?

Hard to inspect them when I buy them new from out of state over the phone or order online. I bought two $1k+ S&Ws that way.

One of my $1700 S&W PC N-frame (cost really $1200), I took it straight to the range, put a wet patch, than a dry patch through the barrel. Took a few minute's to show it off to everybody, made a quick check, and shot away.

Quote:

Maybe he can convince them to let him keep the cylinder as it would make a great conversation piece.

I'd almost be willing to bet a case of ammo that would never happen. At least I'd be very surprised.

Never did pay $2500 for a gun but I did shoot a Ed Brown 1911. Funny he just got his new gun back from his gunsmith for some type of adjustments.

Japle · January 3, 2012, 12:00 PM

UPDATE 1/3/2012

This morning, I talked to Jon Young at S&W Customer Service. He’s talked to the other CS and production guys and no one has seen a gun like this that made it out of the plant. They’ve seen cylinders like this in the scrap bins, but not on guns that were shipped.

He says there’s no problem if I keep the cylinder. Also no problem with anyone messing with the action. I just have to include a note stating the problem (I’ll include a few photos) and ask that they just replace the cylinder.

He says I can ask for a non-fluted cylinder, but he can’t guarantee I’ll get one. There might be an extra charge. I pointed out that it wouldn’t be any more expensive to install a non-fluted cylinder on purpose than to install a 7-fluted cylinder by mistake. The non-fluted cylinders come from the Performance Center, though, so he doesn’t know how that’ll work.

S&W is very aware of the fact that my gun is the subject of threads on at least 12 different firearms forums. They know I’m going to report on what happens.

Jon said he’ll have a shipping label emailed to me. I’ll remove the cylinder and sent the gun in.

Wish me luck!

357 Terms · January 3, 2012, 12:19 PM

Quote:

He’s talked to the other CS and production guys and no one has seen a gun like this that made it out of the plant.

LOL! well that explains how it got out! Might not be the last.

I am surprised they are gonna let you keep that cylinder.

I would ask for the non-fluted, they might give you everthing you ask for.

CWKahrFan · January 3, 2012, 12:43 PM

Quote:

The inspector who signed off on this gun was Brian C. on 12-02-2011.

Musta' had a rough night on 12-01... How embarrassing... Bri's gonna be in TROUBLLLLLE... !

Salmoneye · January 3, 2012, 12:51 PM

Thanks for keeping us informed...

Jim March · January 3, 2012, 01:41 PM

On a separate note, wow, those six stop-notches are really RIGHT ON TOP of the chambers, aren't they? On a six-shot Ruger (double or single action) they're significantly offset to increase cylinder strength. Here's an example from the large-frame Ruger 45 and the NewVaq45 side by side - both are offset significantly:

Source is Gunblast's original 2004 review of the NewVaq45:

http://www.gunblast.com/Ruger-NewVaquero.htm

The stop bolt coming up from underneath a Ruger is at the far right side of the lower frame as opposed to centered.

Yet again, why I trust my butt to a Ruger...

laytonj1 · January 3, 2012, 06:57 PM

Walklightly,

Quote:

I'd almost be willing to bet a case of ammo that would never happen. At least I'd be very surprised.

Quote:

He says there’s no problem if I keep the cylinder.

Good thing you didn't make that bet.

Jim

laytonj1 · January 3, 2012, 07:03 PM

Quote:

On a separate note, wow, those six stop-notches are really RIGHT ON TOP of the chambers, aren't they? On a six-shot Ruger (double or single action) they're significantly offset to increase cylinder strength.

Guess that's the first time you ever noticed that, huh?
Now, if you would like me to post some pictures of blow-up rugers with their offset stop notches...

Jim

Jim March · January 3, 2012, 08:45 PM

I actually didn't on S&Ws. Huh.

And yeah, I know you can blow up a Ruger

. But Ruger seems to be trying harder in the strength department.

Walklightly · January 4, 2012, 01:22 AM

Quote:

Good thing you didn't make that bet.

Jim

I'm a betting man, but not a fool!

I'm a little surprised they would let him keep it without even seeing it in person. That, and I would think they would want to bury it away forever.

To me it just seems to unbelievable, I'd like to see the gun with the new cylinder installed with the old cylinder next to it to believe it.

Doug Bowser · January 4, 2012, 02:45 AM

Typical new made firearm. A lot of new firearms are not right out of the factory. I had a new Colt 1911 that would not fire. The sear spring was too short to engage the diconnector. I buy older firearms in vg condition and hardly anything new.

Doug

Japle · January 4, 2012, 09:21 AM

Quote:

To me it just seems to unbelievable, I'd like to see the gun with the new cylinder installed with the old cylinder next to it to believe it.

I'll post pics when I get it back. Count on it.

floydster · January 4, 2012, 10:36 AM

To me, if S&W doesn't want the cylinder back they are not concerned--or just don't care, period!

Salmoneye · January 4, 2012, 11:34 AM

Quote:

To me, if S&W doesn't want the cylinder back they are not concerned--or just don't care, period!

I think at this point it may have more to do with the 'publicity' of this particular incident than anything else...

Japle · January 4, 2012, 04:31 PM

Quote:

I think at this point it may have more to do with the 'publicity' of this particular incident than anything else...

You might be right. When I mentioned on the phone how many firearms forums this incident was featured on and how many views (close to 20,000 by now) those threads had gotten, I got the distinct impression that S&W knew all about it. And they didn't seem to want to talk about it very much.

Anyway, the gun is packed up and I'm waiting for FedEx to collect it.

Walklightly · January 4, 2012, 05:04 PM

Good luck, I hope you can get that unfluted cylinder like you want. You might want to call them when they get it to remind them. Even if they charged you a little more I'd still get it, depending on how much though. The cool factor would be priceless.

Salmoneye · January 4, 2012, 06:07 PM

We will most definitely need pics when it comes back...

Japle · January 4, 2012, 06:36 PM

FedEx just picked it up.

Now it's in the laps of the S&W gods.

floydster · January 4, 2012, 08:44 PM

Or Devils

Japle · January 4, 2012, 08:57 PM

Now, now, be nice. They're good people. I expect they'll treat me right.

Japle · January 5, 2012, 09:06 AM

Posted on S&W’s Facebook page:
Thank you giving us the chance to make this right for you.

My response:
Despite some of the comments I read on firearms forums, I never had any doubts about the quality of your guns or your service. All my wheelguns are by S&W and I expect that won't change. Thanks!!

floydster · January 5, 2012, 10:57 AM

Japle, you are a good man!!

Japle · January 20, 2012, 05:49 PM

Update – 20 January:

Well, as of today, S&W has had my gun for two weeks. Considering the fact that it’s the subject of distinctly unflattering threads on 15 different firearms forums and S&W’s Facebook page, I thought I might get a little quicker action.

Guess not. I haven’t heard a word.

Kimbertron · January 20, 2012, 09:43 PM

I know its a long shot but hopefully its taking time because they are getting your unfluted cylinder ready

.

EDIT:

Quote:

Japle, you are a good man!!

Agreed, its rare too see someone give a company the chance to make things right especially reading about it on an online forum.

January 3, 2012, 12:00 PM	#53
Japle Senior Member Join Date: October 12, 2004 Location: Viera, Florida Posts: 1,340	UPDATE 1/3/2012 This morning, I talked to Jon Young at S&W Customer Service. He’s talked to the other CS and production guys and no one has seen a gun like this that made it out of the plant. They’ve seen cylinders like this in the scrap bins, but not on guns that were shipped. He says there’s no problem if I keep the cylinder. Also no problem with anyone messing with the action. I just have to include a note stating the problem (I’ll include a few photos) and ask that they just replace the cylinder. He says I can ask for a non-fluted cylinder, but he can’t guarantee I’ll get one. There might be an extra charge. I pointed out that it wouldn’t be any more expensive to install a non-fluted cylinder on purpose than to install a 7-fluted cylinder by mistake. The non-fluted cylinders come from the Performance Center, though, so he doesn’t know how that’ll work. S&W is very aware of the fact that my gun is the subject of threads on at least 12 different firearms forums. They know I’m going to report on what happens. Jon said he’ll have a shipping label emailed to me. I’ll remove the cylinder and sent the gun in. Wish me luck! Last edited by Japle; January 3, 2012 at 12:31 PM.

January 3, 2012, 01:41 PM	#57
Jim March Senior Member Join Date: February 14, 1999 Location: Pittsburg, CA, USA Posts: 7,417	On a separate note, wow, those six stop-notches are really RIGHT ON TOP of the chambers, aren't they? On a six-shot Ruger (double or single action) they're significantly offset to increase cylinder strength. Here's an example from the large-frame Ruger 45 and the NewVaq45 side by side - both are offset significantly: Source is Gunblast's original 2004 review of the NewVaq45: http://www.gunblast.com/Ruger-NewVaquero.htm The stop bolt coming up from underneath a Ruger is at the far right side of the lower frame as opposed to centered. Yet again, why I trust my butt to a Ruger... __________________ Jim March

January 3, 2012, 08:45 PM	#60
Jim March Senior Member Join Date: February 14, 1999 Location: Pittsburg, CA, USA Posts: 7,417	I actually didn't on S&Ws. Huh. And yeah, I know you can blow up a Ruger . But Ruger seems to be trying harder in the strength department. __________________ Jim March

January 3, 2012, 12:51 PM	#56
Salmoneye Senior Member Join Date: December 31, 2011 Location: Vermont Posts: 2,076	Thanks for keeping us informed...

January 4, 2012, 02:45 AM	#62
Doug Bowser Senior Member Join Date: May 6, 2005 Posts: 163	Typical new made firearm. A lot of new firearms are not right out of the factory. I had a new Colt 1911 that would not fire. The sear spring was too short to engage the diconnector. I buy older firearms in vg condition and hardly anything new. Doug

January 4, 2012, 10:36 AM	#64
floydster Senior Member Join Date: May 26, 2008 Posts: 472	To me, if S&W doesn't want the cylinder back they are not concerned--or just don't care, period!

January 4, 2012, 05:04 PM	#67
Walklightly Junior member Join Date: September 28, 2011 Posts: 985	Good luck, I hope you can get that unfluted cylinder like you want. You might want to call them when they get it to remind them. Even if they charged you a little more I'd still get it, depending on how much though. The cool factor would be priceless.

January 4, 2012, 06:07 PM	#68
Salmoneye Senior Member Join Date: December 31, 2011 Location: Vermont Posts: 2,076	We will most definitely need pics when it comes back...

January 4, 2012, 06:36 PM	#69
Japle Senior Member Join Date: October 12, 2004 Location: Viera, Florida Posts: 1,340	FedEx just picked it up. Now it's in the laps of the S&W gods.

January 4, 2012, 08:44 PM	#70
floydster Senior Member Join Date: May 26, 2008 Posts: 472	Or Devils

January 4, 2012, 08:57 PM	#71
Japle Senior Member Join Date: October 12, 2004 Location: Viera, Florida Posts: 1,340	Now, now, be nice. They're good people. I expect they'll treat me right.

January 5, 2012, 09:06 AM	#72
Japle Senior Member Join Date: October 12, 2004 Location: Viera, Florida Posts: 1,340	Posted on S&W’s Facebook page: Thank you giving us the chance to make this right for you. My response: Despite some of the comments I read on firearms forums, I never had any doubts about the quality of your guns or your service. All my wheelguns are by S&W and I expect that won't change. Thanks!!

January 5, 2012, 10:57 AM	#73
floydster Senior Member Join Date: May 26, 2008 Posts: 472	Japle, you are a good man!!

January 20, 2012, 05:49 PM	#74
Japle Senior Member Join Date: October 12, 2004 Location: Viera, Florida Posts: 1,340	Update – 20 January: Well, as of today, S&W has had my gun for two weeks. Considering the fact that it’s the subject of distinctly unflattering threads on 15 different firearms forums and S&W’s Facebook page, I thought I might get a little quicker action. Guess not. I haven’t heard a word.