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Old April 29, 2011, 09:15 PM   #1
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Join Date: April 29, 2011
Posts: 1
Cobra Tactical Review

Don't bother with the painful migraine that will come by trying to do business with them and I would avoid doing business with them altogether. I placed an order with them because I found they had low prices and free shipping so I was excited about it. After placing my order and once my order was processed, I was notified that my product was out of order and on back order. After waiting one month, and during that time I never had an update from them saying when they estimated my order to arrive, but I had to contact them several times trying to figure out when it would arrive. I decided to cancel my order then since I wasn't able to get what I wanted through them after waiting a whole month. I contacted them to cancel my order and get a refund, however, according to their policy, they only offer store credit for cancellations and refuse to refund your money. Don't get duped into buying from them! First off, you don't even know if they have your product in stock cause they won't tell you on their web page and second, once you place an order, you can't get your money back. Even if its been a month and you still don't have your order, because their policies refuse to satisfy customers and are not made clear when placing your order. They obviously don't care about customer satisfaction!
kn1985 is offline  
Old April 29, 2011, 09:33 PM   #2
Join Date: April 18, 2011
Location: Central Florida
Posts: 89
if you paid by creditcard,you have no issue's...challenge the charge with your cc company...
glock20c is offline  
Old May 8, 2011, 10:43 PM   #3
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Join Date: May 8, 2011
Posts: 1
Don't waste your time with

Same experience as kn1985...same "backordered" reply after the time it should have arrived and I started emailing for status.

If you've ordered through them and don't have the item you paid for, just contact your credit card company and have the charge reversed.

There are many other reputable retailers...taking my business elsewhere.
JacobL is offline  
Old April 14, 2012, 02:43 PM   #4
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Join Date: April 14, 2012
Posts: 1
Bad Experience

I also experienced the same issue with this company. I made an order for 5.11 Tactical clothing and two weeks later it still hadn't been shipped. I never received any notification about delays or being out of stock. I telephoned the company and the man who answered the telephone told me he 5.11 was in California and he was going to call them and call me back in one hour. I never got a call back. I have sent email requesting information about my order and told them if the product wasn't available to refund my money. Well, I still haven't received any contact and they currently still have my $54.33. I can't recommend this company at all!
Five0 is offline  

business , cobra , cobra tactical , store , tactical

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