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Old February 21, 2010, 06:45 PM   #1
DiscoRacing
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taurus repair turnaround time?? anyone..

just broke my ejector on my taurus 908 ... havent had a chance to contact them yet... weekend... anyone experience the turnaround time for repairs recently??? IF you have to then run on with the silly comments... but was looking for actual comments on actual recent repair times/experiences... thanks in advance for your help/time.
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Old February 21, 2010, 07:38 PM   #2
spodwo
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Exactly 3 weeks and two days from leaving my front door to returning to my front door BUT there are some that have had to wait a LONG time for parts...

I would post on www.taurusarmed.net - there is a whole section on Glock turnaround times, etc. ...
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Old February 21, 2010, 08:45 PM   #3
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Six months to a year seem to be the norm.
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Old February 21, 2010, 08:58 PM   #4
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Almost 4 months was the longest for me...Two was the quickest, dont hold your breath.
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Old February 21, 2010, 09:04 PM   #5
DiscoRacing
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Does anyone know if they will just send the extractor part?? Which I would easily change myself.
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Old February 21, 2010, 09:14 PM   #6
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I sent a revolver in, it took 6 weeks before they looked at it.
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Old February 21, 2010, 09:15 PM   #7
Shadi Khalil
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They will not sent parts to you or a gunsmith. A curious practice for a company who's products are always breaking.
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Old February 21, 2010, 09:19 PM   #8
DiscoRacing
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A curious practice for a company who's products are always breaking
thats what i thought... looked on GB for an extractor but there was only one... and it wont fit mine
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Old February 21, 2010, 09:44 PM   #9
michael t
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I sent one in was 6weeks to the day when came back That was 2 years ago

Same problem again in less than 30 rounds Never sent back I am 1 works out of 3 with these people.
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Old February 21, 2010, 09:49 PM   #10
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The Taurus lifetime warranty means it may take your lifetime to get it back.
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Old February 21, 2010, 09:53 PM   #11
DiscoRacing
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starting to sound like I may need to research the nearest taurus junk parts department.... there should be one somewhere..

taurusspareparts.com
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Old February 21, 2010, 10:07 PM   #12
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2 weeks for me

Sent my 18 year old PT-100 off Feb 6 for broken firing pin (first problem I ever had with the gun).
Received it back Sat Feb 20. Good for another 18 years I hope.

At least for me lifetime warranty is good to go.
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Old February 21, 2010, 10:32 PM   #13
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A little over 14 weeks for me but at least they kept lying to me so I thought it would be sooner. And cheaper.
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Old February 21, 2010, 10:59 PM   #14
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Its was about 12 weeks on my PT1911.
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Old February 21, 2010, 11:15 PM   #15
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Holy wow I cannot believe a company would take so long to repair and return a firearm which ultimately could be the difference between life and death.

In contrast Kahr Arms paid for overnight priority shipping both ways and had my PM9 returned to me in SIX days! It was actually 4 business days! Zero cost to me!

A co-worker of mine sent his CW40 in for problem with the finish on his barrel and they are replacing the barrel as well as doing requested upgrades including night sights and polish job - they told him he'd get his pistol back this coming Monday. He sent it in last Tueday! Again 4 business days, 6 total days.

Sounds like Taurus service is complete garbage...
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Old February 22, 2010, 01:01 AM   #16
oldandslow
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DR, 2/22/10

I bought a Taurus PT-99 (same as the 92 except for adjustable sights) in the late 1990's. At about a 3000 round count in 2007 it broke the locking block. I contacted Taurus and they said to send in the receipt and locking block and they would mail me a new one. Three months later the new one had not arrived. I had great difficulty getting anyone to answer the phone at Taurus but when I finally got hold of someone they were very helpful- my locking block had been shipped to the wrong state. Eventually a new one made its way to me and the pistol works great again. Good luck.

best wishes- oldandslow
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Old February 22, 2010, 06:24 AM   #17
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I bought a Taurus 94 slightly used from Cabelas. It had a lot of misfires and occasionally locked up so I couldn't cock the hammer(probably why the original owner took it back). I went back to Cabelas and they wouldn't return my cash but did send the gun to Taurus for repair at no cost to me. Cabelas told me to expect it back in 3-4 weeks. It took 8 weeks but it functions perfectly now. It does have a heavy trigger in DA, SA is okay.
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Old February 22, 2010, 08:12 AM   #18
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11 months waiting for a rear sight......
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Old February 22, 2010, 02:38 PM   #19
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Lately the times have been a little longer than in recent history. So if you get it to them quickly, then give them a week, then the following week you should get it back on the second thursday.

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Old February 22, 2010, 03:30 PM   #20
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well maybe this wont be as bad as everyone had me thinkin..... just got off the phone with Taurus and the nice lady said that she CAN send me that part and I can just change it out myself... she said they would send it out via fedex today and there is NO charge....guess we will see how true that actually comes to be
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Old February 22, 2010, 04:41 PM   #21
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Old February 22, 2010, 09:25 PM   #22
TimNelson
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I heard all the horror stories about there turn around time and was worried when I had to send mine in, but it only took 3 weeks. Not too bad considering it is going to Brazil and back
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Old February 23, 2010, 06:29 AM   #23
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Quote:
Not too bad considering it is going to Brazil and back
Brazil? Miami is where they do their repair work in the states....if yours went to Brazil and you live in the USA - that is the first time I have heard that...
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Old February 23, 2010, 08:05 AM   #24
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"Not too bad considering it is going to Brazil and back
Brazil?

Miami is where they do their repair work in the states....if yours went to Brazil and you live in the USA - that is the first time I have heard that..."


Mine went to Brazil . . twice. Then a check made out to me came from Miami.

Taurus is a waste of time for serious guns used for serious purposes.
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Old February 23, 2010, 08:10 AM   #25
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I got one question:

From what little I've actually seen:

It seems like semi-auto owners are the ones with shorter turn-arounds. Is it so? I ask because a few people haven't posted what gun it was.
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