Remington 597 Recall...Do Not Use Your Remington 597

Wildalaska · August 17, 2009, 11:57 AM

Got this this AM

PRODUCT SAFETY WARNING
AND RECALL NOTICE

17 HMR AMMUNITION AND MODEL 597® HMR SEMI-AUTOMATIC

DO NOT USE REMINGTON 17 HMR AMMUNITION IN SEMI-AUTOMATIC FIREARMS.

DO NOT USE THE REMINGTON MODEL 597 HMR SEMI-AUTOMATIC RIFLE.

Remington has been notified by its supplier of 17 HMR ammunition that 17 HMR ammunition is not suitable for use in semi-automatic firearms. The use of this ammunition in a semi-automatic firearm could result in property damage or serious personal injury.

If you have a semi-automatic firearm chambered for 17 HMR ammunition, immediately discontinue use of Remington 17 HMR ammunition. If you have any Remington 17 HMR ammunition that you wish to return to Remington contact the Remington Consumer Service number below. Do not return the ammunition to the dealer. Remington will provide you with a $10.00 coupon for each complete box of 50 rounds of Remington branded 17 HMR ammunition you return to Remington. This coupon will be good for the purchase of any Remington ammunition at your local dealer.

In light of the ammunition manufacturer’s notice, it is very important that you immediately stop using your Remington Model 597 17 HMR semi-automatic rifle. If you own a Remington Model 597 17 HMR semi-automatic rifle and wish to return it to Remington please contact the below Remington Consumer Service Number. In return for your Remington Model 597 17 HMR synthetic stock semi-automatic rifle, Remington will provide you a coupon valued at $200.00 good for the purchase of a replacement Remington firearm. If you have a laminate stock Remington Model 597 17 HMR semi-automatic rifle, Remington will provide you a coupon valued at $250.00 good for the purchase of a replacement Remington firearm. Remington will also reimburse you for the actual postage to return your Model 597 17 HMR semi-automatic rifle to Remington.

Please allow up to 6 weeks after Remington receives your Model 597 17 HMR semi-automatic rifle or your Remington branded 17 HMR ammunition for the appropriate coupons to arrive. Instructions for redemption of the coupons will be contained on the coupon.

For any consumer questions or instructions on how to return of your Model 597 17 HMR semi-automatic rifle or your Remington branded 17 HMR ammunition, please contact the Remington Consumer Service Department at 1-800-243-9700, Prompt #3.

We apologize for any inconvenience this may cause.

Safety First
Always observe the ten commandments of safe gun handling and wear approved eye and ear protection anytime you are shooting.

http://www.remington.com/safety/17_H...ce/default.asp

Mods you may want to sticky

WildcallmewalterAlaska ™

Te Anau · August 17, 2009, 12:03 PM

I'm sure glad mine is a .22lr.I'd hate to get rid of it.

ChicagoTex · August 17, 2009, 12:20 PM

WOW!

I'd like to know more about why the .17HMR is "not suitable for use in semi-automatic firearms". This is a tremendous recall and will cost Remington a very large amount of money. I think a more thorough explanation is warranted.

Ken, since you have a relatively unique perspective on the gun industry, if you could share any such information as you come across it, I (and probably many others) would greatly appreciate it.

Dood_22 · August 17, 2009, 12:33 PM

Instant collector's item.

berettaprofessor · August 17, 2009, 03:41 PM

Now wish I had bought one...as was said "instant collector's item".

Technosavant · August 17, 2009, 04:30 PM

I'm also wondering about why the .17HMR is non-semiauto friendly. Maybe a firing out of battery issue?

Also glad it isn't the .22LR; I quite enjoy mine as well.

Crosshair · August 17, 2009, 04:58 PM

Quote:

I'm also wondering about why the .17HMR is non-semiauto friendly. Maybe a firing out of battery issue?

One guess is that they didn't time the gun properly for the 17 HMR pressure curve.

Another is that different manufacturers load to vastly different pressure curves, same peak pressure, and timing that is good for one brand will not be good for another.

A third is that it is a BS CYA move for some reason.

ChicagoTex · August 17, 2009, 05:51 PM

Quote:

A third is that it is a BS CYA move for some reason.

Seems overly costly for BS CYA.

Crosshair · August 17, 2009, 07:07 PM

Quote:

Seems overly costly for BS CYA.

That's my thought as well, but I can;t think up any other reasons.

9x19 · August 17, 2009, 10:15 PM

Yep... case ruptures due to OOB issues... dirty chamber or weak (or improperly tensioned via the guide rods) recoil springs.

Lots of folks have .17 597s that run fine, but they are careful to properly maintain them. I never had an issue with the one I owned, but I just like my converted 10/22M better.

MemphisJim · August 18, 2009, 10:23 AM

I have a basic synthetic stock 597 .17HMR I bought new exactly two years ago for $399.98 (and have no record of ever receiving the advertised $50 rebate from Remington for which I submitted all of the correct paperwork). As I read the recall notice, my "unsafe" rifle is now worth 50% of its purchase price to Remington as scrap. And that value is a coupon good only toward the purchase of another Remington firearm, which means the "true" value in real dollars is probably about 25% of original cost. Given my experience with Remington's redemptions, I should be patient for six or more weeks? Somehow the "instant collector" option is beginning to look more appealing.

For what it's worth, a poster identified as "Remington-KC" put the notice up on several other forums. According to him, all .17HMR ammo regardless of brand comes from a single manufacturer (unidentified but NOT Remington), which advises .17HMR should not be shot in any autoloader.

DnPRK · August 18, 2009, 01:17 PM

Will Remington sell barrels so they can be converted to 22WMR?

toolguyb · August 18, 2009, 02:28 PM

I have a 597 heavy barrel laminated stock 17 hmr. I find it amazing that it listed msrp on their site for around $600.00, but they want me to hand it over for $250?

Believe I'll keep mine also, thanks very much!

Crosshair · August 18, 2009, 09:53 PM

I bet everyone is not going to be checking the used racks of their local stores for 17 HMR 597s to get them before they are all gone.

Who knows, years from now they could be the equivalent of the Ruger 3-Screw. (Probably not, but it's a funny idea.)

Brenden · August 19, 2009, 03:39 AM

It does' seem a bit low for "customer satisfaction" on the 200/250 end!!

MemphisJim · August 19, 2009, 11:59 AM

I sent Remington an email Monday expressing my dissatisfaction with the terms of the recall and offered instead to exchange my 597-.17 for a bolt action in that caliber. I received a response today stating the program is voucher only and the values allegedly were set based on the Gun Values Blue Book. I responded with an acknowledgement that I received their email and find the terms unacceptable. I want another Remington? In which lifetime? Guess I'll just hold onto it until someone wants to take it off my hands at a reasonable price or it grows whiskers in the gun safe. In the meantime I'll start a search for a replacement in .17HMR from another manufacturer. I love my Savage Mako in .22LR...and I understand there's one in .17HMR as well.

kwells6 · August 19, 2009, 12:11 PM

thats hilarious.... i was just looking into getting one of those. but i didnt want to pay an arm and a let for a semi-auto 17hmr.

memphisjim, if you get a savage, make sure to get the 93r17 with a bull barrel and accutrigger... dont go with the walmart special. the accuracy is MUCH better

toolguyb · August 19, 2009, 03:32 PM

Maybe the CYA is the reason. Some poor chaps gun blows up, and Remington says we offered you a fraction of the value of your gun. You should have took us up on our measly offer

I've had a real eye opener from remington over this. lesson learned

I wonder if this is what we can expect from all the companies affiliated with remington. I think freedom group or something. seen on their website that they just bought Dakota arms.

racin · August 19, 2009, 06:51 PM

I spoke to remington today and the guy on the phone said the same about the ammo all being made by the same manfacturer. He also said that the ammo manufacturer stated that the ammo is unsafe for all semi auto 17hmr. Also he said it is a good show of faith they are offering anyone 200.00- 250.00 for a gun that isnt broken. And there are no plans to fix the problem whatever it may be. The coupon is forcing you to buy another Remington product. My free shipping return label and box should be here soon but I dont know if I should hold onto it and maybe get some more money out of a possible instant collectors item

akspecialus · August 20, 2009, 04:58 PM

As my 597 is still within warranty and they cant fix it. They can send me one in 22 mag

MemphisJim · August 20, 2009, 08:28 PM

racin: we have to have a united front with Remington -- just say "no." Surely to God, they won't sacrifice Remington's goodwill and the trust so many us have put into their products over the years with a recall "on the cheap" as they currently propose.

drjjpdc · August 20, 2009, 09:50 PM

I don't understand why they don't do the simple and logical solution. You have to send the rifle back to Remington. Why don't they just forget about the coupon deal (sort of like a stupid tax rebate, why not just reduce the tax?) and send people another rifle back equal to the retail price of what the consumer paid? Sounds like a win-win to me.

Shooter_454 · August 23, 2009, 11:10 AM

There's a remmy rep on rimfire,really no help though,it was said the remmy was giving the blue book on those 597 17hmr which i think is crazy these days whats a blue book anymore

akspecialus · August 25, 2009, 10:41 AM

Ok finally got through to remington. I told them I wanted to return my 597 which is 8 months old and under warranty. You guessed it, they said warranty does not apply as it is a ammo problem. There was a time when the name Remington ment something. Those days are gone. I will never buy any remington product again, not ammo, firearm, Nada. I'm seriously considering taking a carbide saw to the several Remingtons I own including the XCR in 375 I bought last year.

SwampYankee · August 25, 2009, 10:58 AM

You would think that for the $200 they are sending back, they could fix the rifle? Make it so that the 17HMR doesn't blow anyone up? Any idiot can manufacture AR15 parts in their basement but Remington can't fix a rifle to properly shoot 17HMR?

August 17, 2009, 11:57 AM	#1
Wildalaska Junior member Join Date: November 25, 2002 Location: In my own little weird world in Anchorage, Alaska Posts: 14,172	Remington 597 Recall...Do Not Use Your Remington 597 Got this this AM PRODUCT SAFETY WARNING AND RECALL NOTICE 17 HMR AMMUNITION AND MODEL 597® HMR SEMI-AUTOMATIC DO NOT USE REMINGTON 17 HMR AMMUNITION IN SEMI-AUTOMATIC FIREARMS. DO NOT USE THE REMINGTON MODEL 597 HMR SEMI-AUTOMATIC RIFLE. Remington has been notified by its supplier of 17 HMR ammunition that 17 HMR ammunition is not suitable for use in semi-automatic firearms. The use of this ammunition in a semi-automatic firearm could result in property damage or serious personal injury. If you have a semi-automatic firearm chambered for 17 HMR ammunition, immediately discontinue use of Remington 17 HMR ammunition. If you have any Remington 17 HMR ammunition that you wish to return to Remington contact the Remington Consumer Service number below. Do not return the ammunition to the dealer. Remington will provide you with a $10.00 coupon for each complete box of 50 rounds of Remington branded 17 HMR ammunition you return to Remington. This coupon will be good for the purchase of any Remington ammunition at your local dealer. In light of the ammunition manufacturer’s notice, it is very important that you immediately stop using your Remington Model 597 17 HMR semi-automatic rifle. If you own a Remington Model 597 17 HMR semi-automatic rifle and wish to return it to Remington please contact the below Remington Consumer Service Number. In return for your Remington Model 597 17 HMR synthetic stock semi-automatic rifle, Remington will provide you a coupon valued at $200.00 good for the purchase of a replacement Remington firearm. If you have a laminate stock Remington Model 597 17 HMR semi-automatic rifle, Remington will provide you a coupon valued at $250.00 good for the purchase of a replacement Remington firearm. Remington will also reimburse you for the actual postage to return your Model 597 17 HMR semi-automatic rifle to Remington. Please allow up to 6 weeks after Remington receives your Model 597 17 HMR semi-automatic rifle or your Remington branded 17 HMR ammunition for the appropriate coupons to arrive. Instructions for redemption of the coupons will be contained on the coupon. For any consumer questions or instructions on how to return of your Model 597 17 HMR semi-automatic rifle or your Remington branded 17 HMR ammunition, please contact the Remington Consumer Service Department at 1-800-243-9700, Prompt #3. We apologize for any inconvenience this may cause. Safety First Always observe the ten commandments of safe gun handling and wear approved eye and ear protection anytime you are shooting. http://www.remington.com/safety/17_H...ce/default.asp Mods you may want to sticky WildcallmewalterAlaska ™

August 17, 2009, 12:03 PM	#2
Te Anau Senior Member Join Date: June 17, 2004 Location: Somewhere south of the No Posts: 3,824	I'm sure glad mine is a .22lr.I'd hate to get rid of it. __________________ "Patriotism is supporting your country all the time, and your government when it deserves it." --American author Mark Twain (1835-1910)

August 17, 2009, 10:15 PM	#10
9x19 Senior Member Join Date: October 15, 1998 Location: Sherman, TX USA Posts: 3,725	Yep... case ruptures due to OOB issues... dirty chamber or weak (or improperly tensioned via the guide rods) recoil springs. Lots of folks have .17 597s that run fine, but they are careful to properly maintain them. I never had an issue with the one I owned, but I just like my converted 10/22M better. __________________ Make mine lean, mean, and 9x19!

August 18, 2009, 09:53 PM	#14
Crosshair Senior Member Join Date: December 16, 2004 Location: Grand Forks, ND Posts: 5,333	I bet everyone is not going to be checking the used racks of their local stores for 17 HMR 597s to get them before they are all gone. Who knows, years from now they could be the equivalent of the Ruger 3-Screw. (Probably not, but it's a funny idea.) __________________ I don't carry a gun to go looking for trouble, I carry a gun in case trouble finds me.

August 19, 2009, 03:39 AM	#15
Brenden Member Join Date: February 9, 2002 Location: Michigan Posts: 94	It does' seem a bit low for "customer satisfaction" on the 200/250 end!! __________________ NRA Life Patron Member MGO SAFR JPFO

August 17, 2009, 12:20 PM	#3
ChicagoTex Junior member Join Date: March 18, 2008 Location: DFW Metroplex Posts: 1,909	WOW! I'd like to know more about why the .17HMR is "not suitable for use in semi-automatic firearms". This is a tremendous recall and will cost Remington a very large amount of money. I think a more thorough explanation is warranted. Ken, since you have a relatively unique perspective on the gun industry, if you could share any such information as you come across it, I (and probably many others) would greatly appreciate it.

August 17, 2009, 12:33 PM	#4
Dood_22 Junior member Join Date: February 20, 2009 Posts: 120	Instant collector's item.

August 17, 2009, 03:41 PM	#5
berettaprofessor Senior Member Join Date: November 23, 2008 Posts: 1,075	Now wish I had bought one...as was said "instant collector's item".

August 17, 2009, 04:30 PM	#6
Technosavant Senior Member Join Date: May 29, 2007 Location: St. Louis, MO area Posts: 4,040	I'm also wondering about why the .17HMR is non-semiauto friendly. Maybe a firing out of battery issue? Also glad it isn't the .22LR; I quite enjoy mine as well.

August 18, 2009, 10:23 AM	#11
MemphisJim Senior Member Join Date: April 9, 2007 Location: Suburban Memphis, TN (Mississippi side) Posts: 120	I have a basic synthetic stock 597 .17HMR I bought new exactly two years ago for $399.98 (and have no record of ever receiving the advertised $50 rebate from Remington for which I submitted all of the correct paperwork). As I read the recall notice, my "unsafe" rifle is now worth 50% of its purchase price to Remington as scrap. And that value is a coupon good only toward the purchase of another Remington firearm, which means the "true" value in real dollars is probably about 25% of original cost. Given my experience with Remington's redemptions, I should be patient for six or more weeks? Somehow the "instant collector" option is beginning to look more appealing. For what it's worth, a poster identified as "Remington-KC" put the notice up on several other forums. According to him, all .17HMR ammo regardless of brand comes from a single manufacturer (unidentified but NOT Remington), which advises .17HMR should not be shot in any autoloader.

August 18, 2009, 01:17 PM	#12
DnPRK Senior Member Join Date: August 24, 2001 Location: LC, Ca Posts: 1,916	Will Remington sell barrels so they can be converted to 22WMR?

August 18, 2009, 02:28 PM	#13
toolguyb Member Join Date: March 1, 2006 Posts: 73	I have a 597 heavy barrel laminated stock 17 hmr. I find it amazing that it listed msrp on their site for around $600.00, but they want me to hand it over for $250? Believe I'll keep mine also, thanks very much!

August 19, 2009, 11:59 AM	#16
MemphisJim Senior Member Join Date: April 9, 2007 Location: Suburban Memphis, TN (Mississippi side) Posts: 120	I sent Remington an email Monday expressing my dissatisfaction with the terms of the recall and offered instead to exchange my 597-.17 for a bolt action in that caliber. I received a response today stating the program is voucher only and the values allegedly were set based on the Gun Values Blue Book. I responded with an acknowledgement that I received their email and find the terms unacceptable. I want another Remington? In which lifetime? Guess I'll just hold onto it until someone wants to take it off my hands at a reasonable price or it grows whiskers in the gun safe. In the meantime I'll start a search for a replacement in .17HMR from another manufacturer. I love my Savage Mako in .22LR...and I understand there's one in .17HMR as well.

August 19, 2009, 12:11 PM	#17
kwells6 Senior Member Join Date: October 24, 2008 Location: Central Arkansas Posts: 437	thats hilarious.... i was just looking into getting one of those. but i didnt want to pay an arm and a let for a semi-auto 17hmr. memphisjim, if you get a savage, make sure to get the 93r17 with a bull barrel and accutrigger... dont go with the walmart special. the accuracy is MUCH better __________________ "Make the lie big, make it simple, keep saying it, and eventually they will believe it."

August 19, 2009, 03:32 PM	#18
toolguyb Member Join Date: March 1, 2006 Posts: 73	Maybe the CYA is the reason. Some poor chaps gun blows up, and Remington says we offered you a fraction of the value of your gun. You should have took us up on our measly offer I've had a real eye opener from remington over this. lesson learned I wonder if this is what we can expect from all the companies affiliated with remington. I think freedom group or something. seen on their website that they just bought Dakota arms.

August 19, 2009, 06:51 PM	#19
racin Member Join Date: October 2, 2007 Posts: 46	I spoke to remington today and the guy on the phone said the same about the ammo all being made by the same manfacturer. He also said that the ammo manufacturer stated that the ammo is unsafe for all semi auto 17hmr. Also he said it is a good show of faith they are offering anyone 200.00- 250.00 for a gun that isnt broken. And there are no plans to fix the problem whatever it may be. The coupon is forcing you to buy another Remington product. My free shipping return label and box should be here soon but I dont know if I should hold onto it and maybe get some more money out of a possible instant collectors item

August 20, 2009, 04:58 PM	#20
akspecialus Junior Member Join Date: August 20, 2009 Posts: 5	As my 597 is still within warranty and they cant fix it. They can send me one in 22 mag

August 20, 2009, 08:28 PM	#21
MemphisJim Senior Member Join Date: April 9, 2007 Location: Suburban Memphis, TN (Mississippi side) Posts: 120	racin: we have to have a united front with Remington -- just say "no." Surely to God, they won't sacrifice Remington's goodwill and the trust so many us have put into their products over the years with a recall "on the cheap" as they currently propose.

August 20, 2009, 09:50 PM	#22
drjjpdc Senior Member Join Date: August 23, 2008 Location: Wrightstown, NJ Posts: 181	I don't understand why they don't do the simple and logical solution. You have to send the rifle back to Remington. Why don't they just forget about the coupon deal (sort of like a stupid tax rebate, why not just reduce the tax?) and send people another rifle back equal to the retail price of what the consumer paid? Sounds like a win-win to me. __________________ "And some like two guns. But one's all you need if you can use it..."

August 23, 2009, 11:10 AM	#23
Shooter_454 Member Join Date: April 26, 2008 Posts: 55	There's a remmy rep on rimfire,really no help though,it was said the remmy was giving the blue book on those 597 17hmr which i think is crazy these days whats a blue book anymore

August 25, 2009, 10:41 AM	#24
akspecialus Junior Member Join Date: August 20, 2009 Posts: 5	remington can KMA Ok finally got through to remington. I told them I wanted to return my 597 which is 8 months old and under warranty. You guessed it, they said warranty does not apply as it is a ammo problem. There was a time when the name Remington ment something. Those days are gone. I will never buy any remington product again, not ammo, firearm, Nada. I'm seriously considering taking a carbide saw to the several Remingtons I own including the XCR in 375 I bought last year.

August 25, 2009, 10:58 AM	#25
SwampYankee Registration in progress Join Date: November 1, 2008 Location: I can be found on a number of other forums. Posts: 1,333	You would think that for the $200 they are sending back, they could fix the rifle? Make it so that the 17HMR doesn't blow anyone up? Any idiot can manufacture AR15 parts in their basement but Remington can't fix a rifle to properly shoot 17HMR?

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search