Problem with Marschal Grips

crestone · January 30, 2012, 01:01 PM

I ordered a set of grips from Marschal for a Sig P225 last October using Paypal to make payment. When the grips arrived last week the left grip would not come close to fitting the slide release and decocking lever. I sent emails to Dennis at Marschal clearly showing the lack of fit. No response. I am now out $92 and stuck with grips that will require major reworking to fit. BEWARE OF ORDERING FROM MARSCHAL GRIPS

crispy · January 30, 2012, 01:42 PM

darkroommike · January 31, 2012, 08:35 AM

Sometimes email gets lost in company SPAM filters so try an alternative method of contact such as telephone or snailmail.

tobnpr · February 1, 2012, 08:52 AM

Thanks for the warning. 3 month wait, and problems...and no response?
I was going to order some for my CZ-82, think I'll pass...

crispy · February 1, 2012, 11:33 AM

BTW, I this wasn't my first problem. I ordered a set for a Bersa Thunder 380CC.

Those fit fine but the left and right sides were not cut from the same stock. Since they were covered in clear shellac (no stain) it was very noticeable. I don't understand whey he would even ship them.

No response on an e-mail I sent then too. But alas, I still ordered the set for the P232 above. I figured the Bersa grips fit fine and since I was ordering a stained set, they'd have to match...

Sharpsdressed Man · February 1, 2012, 03:42 PM

It must just be certain guns. I have had three sets of Makarov grips, and one set for the CZ75 that fit perfectly, and are nicely checkered and finished. I also had very fast shipping, considering he is in Europe. [IMG]

[/IMG]

crispy · February 2, 2012, 08:20 AM

They may have screwed on to the gun, but you can see in your picture that the cutout for the back side of the mag release is not centered around the back side of the mag release.

But I agree, it is probably certain guns. The Bersa grips above fit fine, he just screwed up in another area.

I'd really like to see my P232 grips on his "test fit" gun. If they fit it fine, then he has a problem because not all frames are the same. But if they don't even fit his gun, then that is simply inexcusable that he didn't test fit the grips and still shipped them.

crestone · February 15, 2012, 02:11 PM

http://thefiringline.com/forums/atta...1&d=1329332782

I worked on the left side grip panel and finally got it to pretty much fit as you can see. The grips look very attractive. I still think Marschal could do a better job with precision cutting and shaping. I still have never received a response to my complaint so their customer service is not up to par. I will say though with my additional touch up work I do like the look and feel of the grips

crispy · February 16, 2012, 05:36 PM

I fixed my P232 grips as well.

You do not want to see what they look like on the inside. I was dremeling anywhere and everywhere I thought was preventing me from moving them up on the grip.

I'll NEVER buy from him again. His lack of response to e-mail is unacceptable. I'm sorry, but if you run a business like that, when you get home from the shop, you answer e-mails until you've answered them all. If that means staying until 2AM so be it. But you can't treat customers that way.

blackamos · March 4, 2012, 01:10 PM

It does look good now crispy,.

waynehjohnson · January 24, 2013, 01:35 PM

I too order ed these grips over 13 weeks ago for a Sig p6/p225. I have emailed them to both email addresses, one shown on the website, and the other that took my paypal money, NO reply from either.

The first time I emailed was to ask about a minor change right after the order. The website says to expect delays, they are so busy. Heck, I am busy too with a small business, but I answer my emails right away.

Finally after the 4th attempt failed, I asked for a refund, sent them my paypal transaction screen. You guessed it, no reply.

I know they say 12 weeks for delivery, but they never answered even 1 of my emails, so I choose not to do business with this outfit.

After finding this forum, it doesn't sound like I am alone.

January 30, 2012, 01:01 PM	#1
crestone Junior Member Join Date: January 30, 2012 Posts: 6	Problem with Marschal Grips I ordered a set of grips from Marschal for a Sig P225 last October using Paypal to make payment. When the grips arrived last week the left grip would not come close to fitting the slide release and decocking lever. I sent emails to Dennis at Marschal clearly showing the lack of fit. No response. I am now out $92 and stuck with grips that will require major reworking to fit. BEWARE OF ORDERING FROM MARSCHAL GRIPS

January 30, 2012, 01:42 PM	#2
crispy Member Join Date: August 14, 2011 Posts: 66	If pictures are worth a 1000 words, here is 6000 words worth...

January 31, 2012, 08:35 AM	#3
darkroommike Senior Member Join Date: August 27, 2011 Location: western Iowa Posts: 205	contact suggestions Sometimes email gets lost in company SPAM filters so try an alternative method of contact such as telephone or snailmail.

February 1, 2012, 11:33 AM	#5
crispy Member Join Date: August 14, 2011 Posts: 66	BTW, I this wasn't my first problem. I ordered a set for a Bersa Thunder 380CC. Those fit fine but the left and right sides were not cut from the same stock. Since they were covered in clear shellac (no stain) it was very noticeable. I don't understand whey he would even ship them. No response on an e-mail I sent then too. But alas, I still ordered the set for the P232 above. I figured the Bersa grips fit fine and since I was ordering a stained set, they'd have to match... Last edited by crispy; February 2, 2012 at 08:25 AM.

February 1, 2012, 03:42 PM	#6
Sharpsdressed Man Junior member Join Date: June 21, 2009 Location: NE Ohio Posts: 1,176	It must just be certain guns. I have had three sets of Makarov grips, and one set for the CZ75 that fit perfectly, and are nicely checkered and finished. I also had very fast shipping, considering he is in Europe. [IMG][/IMG]

February 1, 2012, 08:52 AM	#4
tobnpr Senior Member Join Date: August 1, 2010 Location: Tampa Bay Posts: 4,556	Thanks for the warning. 3 month wait, and problems...and no response? I was going to order some for my CZ-82, think I'll pass...

February 2, 2012, 08:20 AM	#7
crispy Member Join Date: August 14, 2011 Posts: 66	They may have screwed on to the gun, but you can see in your picture that the cutout for the back side of the mag release is not centered around the back side of the mag release. But I agree, it is probably certain guns. The Bersa grips above fit fine, he just screwed up in another area. I'd really like to see my P232 grips on his "test fit" gun. If they fit it fine, then he has a problem because not all frames are the same. But if they don't even fit his gun, then that is simply inexcusable that he didn't test fit the grips and still shipped them.

February 16, 2012, 05:36 PM	#9
crispy Member Join Date: August 14, 2011 Posts: 66	I fixed my P232 grips as well. You do not want to see what they look like on the inside. I was dremeling anywhere and everywhere I thought was preventing me from moving them up on the grip. I'll NEVER buy from him again. His lack of response to e-mail is unacceptable. I'm sorry, but if you run a business like that, when you get home from the shop, you answer e-mails until you've answered them all. If that means staying until 2AM so be it. But you can't treat customers that way.

March 4, 2012, 01:10 PM	#10
blackamos Senior Member Join Date: August 19, 2000 Location: Michigan Posts: 580	It does look good now crispy,. __________________ Know of that you speak, Amos

January 24, 2013, 01:35 PM	#11
waynehjohnson Junior Member Join Date: January 24, 2013 Posts: 1	marschal grips problem I too order ed these grips over 13 weeks ago for a Sig p6/p225. I have emailed them to both email addresses, one shown on the website, and the other that took my paypal money, NO reply from either. The first time I emailed was to ask about a minor change right after the order. The website says to expect delays, they are so busy. Heck, I am busy too with a small business, but I answer my emails right away. Finally after the 4th attempt failed, I asked for a refund, sent them my paypal transaction screen. You guessed it, no reply. I know they say 12 weeks for delivery, but they never answered even 1 of my emails, so I choose not to do business with this outfit. After finding this forum, it doesn't sound like I am alone.

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