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February 27, 2018, 09:57 PM | #1 |
Senior Member
Join Date: June 10, 2005
Location: SW Florida
Posts: 2,747
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Toms Tactical Review...
Am building an AR, needed a bolt carrier group and charging handle as well as a trigger. I did some research, decided what bcg manufacturer I wanted, found Toms Tactical as a seller and placed an order. Their website said shipping in 3-5 days. Then elsewhere it said ships within 5 days, then a few days later said "we're busy, will ship within 7 days". They removed their phone number from the website and for contact says 'email only" but when I emailed a couple times asking where my parts were after waiting for 8 days, I find they were never shipped, and got a dang nasty email from them telling me to go buy somewhere else. They had a good price, but wasn't worth the incredibly long wait and absolutely rude and worthless customer service.
Buy elsewhere.
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God's creatures big and small, eat them one, eat them all. |
March 2, 2018, 02:36 PM | #2 |
Senior Member
Join Date: June 10, 2005
Location: SW Florida
Posts: 2,747
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Update: took my refund from Toms and spent it at Joe Bob's Outfitters instead, cost a few dollars more but they shipped next day, they respond to their emails, and their customer service seems to be pretty good so far.
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God's creatures big and small, eat them one, eat them all. |
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