Exceptional Customer Service ...

kymasabe · November 12, 2018, 08:33 AM

As a tinkerer, hobbyist, I find myself ordering parts from here and there for various builds and wanted to share some of the companies I've received excellent customer service from:
First and foremost: Ballistic Advantage. Those folks would cut out their own kidney and donate it to you if you needed them to.
Next: Primary Arms, the good townsfolk at Primary Arms would cut out a vital organ for you as well. Maybe not their own, but they'd go the extra mile to find you one either way.
In a very close third place is AR15Discounts. I've found their customer service to be excellent as well, fast response to emails, and I even had a custom cerakote request which they were willing to entertain.
Hot on their heels is RightToBear which I've also had very good customer service from. Fast shipping.
Anderson Manufacturing: While a very large company, I've had some surprisingly good customer service experiences with them. Had a part or two I had to return under warranty, sent pics, and the service rep got everything handle quickly and I had new parts in a week.
Oh, I almost forgot, Odin Works !! I've had a few of their products and had to call for tech assist, and they're been very good about getting a tech on the phone ( I think it's the guy who does their YouTube videos) to answer my tech questions.

FITASC · November 12, 2018, 01:48 PM

I can add a few:

Cole's for Beretta shotgun sales and service
Brownell's
Everglades AMMO
RMR bullets
Graf and Sons
Gamaliel (now a part of Brownells)
CAC Associates

November 12, 2018, 08:33 AM	#1
kymasabe Senior Member Join Date: June 10, 2005 Location: SW Florida Posts: 2,747	Exceptional Customer Service ... As a tinkerer, hobbyist, I find myself ordering parts from here and there for various builds and wanted to share some of the companies I've received excellent customer service from: First and foremost: Ballistic Advantage. Those folks would cut out their own kidney and donate it to you if you needed them to. Next: Primary Arms, the good townsfolk at Primary Arms would cut out a vital organ for you as well. Maybe not their own, but they'd go the extra mile to find you one either way. In a very close third place is AR15Discounts. I've found their customer service to be excellent as well, fast response to emails, and I even had a custom cerakote request which they were willing to entertain. Hot on their heels is RightToBear which I've also had very good customer service from. Fast shipping. Anderson Manufacturing: While a very large company, I've had some surprisingly good customer service experiences with them. Had a part or two I had to return under warranty, sent pics, and the service rep got everything handle quickly and I had new parts in a week. Oh, I almost forgot, Odin Works !! I've had a few of their products and had to call for tech assist, and they're been very good about getting a tech on the phone ( I think it's the guy who does their YouTube videos) to answer my tech questions. __________________ God's creatures big and small, eat them one, eat them all.

November 12, 2018, 01:48 PM	#2
FITASC Senior Member Join Date: December 6, 2014 Posts: 6,440	I can add a few: Cole's for Beretta shotgun sales and service Brownell's Everglades AMMO RMR bullets Graf and Sons Gamaliel (now a part of Brownells) CAC Associates __________________ "I believe that people have a right to decide their own destinies; people own themselves. I also believe that, in a democracy, government exists because (and only so long as) individual citizens give it a 'temporary license to exist'—in exchange for a promise that it will behave itself. In a democracy, you own the government—it doesn't own you."- Frank Zappa

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