December 15, 2012, 07:51 PM | #1 |
Senior Member
Join Date: November 3, 2009
Location: Lynden, Washington
Posts: 199
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*MAJOR* kudos to RCBS!
About two years ago I purchased an RCBS Bench Priming Tool and have used it exclusively for small primers. When I bought the tool it did come with the large priming cup but IIRC there was only a single rod, but it didn't matter until recently when I geared up to load large rifle primers.
I had misplaced/lost the large priming cup a long time ago so I shot an e-mail to RCBS last week and asked how much the priming rod assembly would cost. They replied that it was under warranty and therefore no charge (even though I think it was still my fault). Today I received BOTH the large and small priming rod assemblies, so I now have a spare one for the little guys. I don't think I even filled out a warranty card! HATS OFF TO RCBS FOR EXEMPLARY CUSTOMER SERVICE!!!
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Four Rugers, three SIG Sauers, assorted rifles. NRA, GOA and SAF Life Member. |
December 15, 2012, 08:57 PM | #2 |
Senior Member
Join Date: October 3, 2012
Location: Wytheville, VA
Posts: 216
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indeed, RCBS has some great customer service.
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www.BANGSTEEL.com Practical Long Range Rifle Courses... Optimal Charge Weight handload consulting |
December 15, 2012, 10:00 PM | #3 |
Senior Member
Join Date: December 15, 2012
Location: Great Northwest
Posts: 222
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I bought RCBS dies for my .257 weatherby and noticed I was getting a scratch on my new brass when I resized, it was coming from the vent hole, it wasn't bad but definately noticable so I contacted them about it and they replaced the sizer die no questions asked! I have been a fan of RCBS since I started handloading in the late 80s early 90s, I just recently purchased the same bench mount priming tool and I really like it!
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December 16, 2012, 09:00 AM | #4 |
Senior Member
Join Date: August 23, 2011
Location: Trinity, Texas
Posts: 636
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++++++ to RCBS customer service. They really treat customers well.
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David Bachelder Trinity, Texas I load, 9mm Luger, 38 and 40 S&W, 38 Special, 357Magnum, 45ACP, 45 Colt, 223, 300 AAC, 243 and 30-06 |
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