The Firing Line Forums

Go Back   The Firing Line Forums > Hogan's Alley > Handguns: The Revolver Forum

Thread Tools Search this Thread
Old August 21, 2021, 03:22 PM   #1
Senior Member
Join Date: January 12, 2008
Location: Tennessee
Posts: 1,406
Kudos to Uberti Service….

I have an Uberti CMS Pro SAA revolver. While shooting it the other day, the ejector housing screw came loose and while firing the gun, the housing, ejector rod, spring, and screw went flying. Luckily, all but the spring landed in front of me on the bench. Could not find the spring. I called the Uberti service dept. and asked if they would sell me an ejector spring. The gentleman on the phone was told the model and serial number of my gun and shipped one out that day at no charge. Came FedEx in two days. That is how customer service works folks. Well done Uberti. Thank you.
Say when.....
mk70ss is offline  
Old August 21, 2021, 04:58 PM   #2
Senior Member
Join Date: November 19, 2009
Posts: 3,228
Glad to hear that they provided great customer service. I have 13 Ubertis - have never had an issue with any of them but nice to know of their efforts if I ever do. Glad they git you up and running so quickly!
If a pair of '51 Navies were good enough for Billy Hickok, then a single Navy on my right hip is good enough for me . . . besides . . . I'm probably only half as good as he was anyways. Hiram's Rangers Badge #63
bedbugbilly is offline  
Old August 21, 2021, 05:56 PM   #3
Super Sneaky Steve
Senior Member
Join Date: August 9, 2011
Posts: 1,123
Good to hear. Their top breaks are appealing to me.
Super Sneaky Steve is offline  
Old September 12, 2021, 07:31 PM   #4
Senior Member
Join Date: August 25, 2006
Posts: 1,820
Keep in mind... they won't send you a shipping label, YOU pay that out of pocket if you have to send the gun back for work. Figure about $100 to ship overnight, insure, etc. You pay it. They don't care.

I found that out the hard way when I had to send a brand new Stallion .22 SAA back to Uberti to be fixed. I even emailed them and requested they pay for the shipping as it was a brand new gun that didn't work correctly (hammer kept slipping). No response from them. I'm still pissed about it.

Glad you had a better experience with Uberti than I did. I like the Uberti guns, own two, but after my experience, the Stallion will be the last. I cancelled my plans to buy an Uberti Winchester 73 copy.

Last edited by shurshot; September 12, 2021 at 07:38 PM.
shurshot is offline  

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -5. The time now is 10:21 AM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2021, vBulletin Solutions, Inc.
This site and contents, including all posts, Copyright © 1998-2021 S.W.A.T. Magazine
Copyright Complaints: Please direct DMCA Takedown Notices to the registered agent:
Page generated in 0.03552 seconds with 10 queries