|
Forum Rules | Firearms Safety | Firearms Photos | Links | Library | Lost Password | Email Changes |
Register | FAQ | Calendar | Today's Posts | Search |
|
Thread Tools | Search this Thread |
April 21, 2008, 11:37 AM | #1 |
Staff
Join Date: February 12, 2001
Location: DFW Area
Posts: 24,986
|
OMB Express--Great Customer Service.
I placed an order with OMB Express at around 7PM Friday night. Due to a mixup (partially my fault) I did not receive the free shipping promised in the special offer I to which I responded. It was an email offer (I requested to be placed on the list) but I didn't click through on the email so the free shipping offer wasn't processed.
At 8:30PM Friday night I sent an email to their customer service asking about the problem. At 8:23AM Saturday morning I had an email response from OMB customer service indicating the problem would be fixed. At 8:20AM Monday morning another email arrived confirming that the invoice had been corrected. Besides the fact that I got a great deal on Glock night sights ($52 for a complete set) I think that's pretty impressive responsiveness. I've bought a number of things from OMB in the past and will certainly be doing business with them again.
__________________
Do you know about the TEXAS State Rifle Association?
|
April 22, 2008, 10:21 PM | #2 |
Senior Member
Join Date: October 30, 2005
Location: NWFL
Posts: 3,031
|
I've always had good luck with OMB.
|
April 23, 2008, 11:41 PM | #3 |
Staff
Join Date: February 12, 2001
Location: DFW Area
Posts: 24,986
|
The order arrived today--free shipping as promised.
__________________
Do you know about the TEXAS State Rifle Association?
|
April 24, 2008, 07:38 AM | #4 |
Senior Member
Join Date: December 2, 1999
Location: Knoxville, in the Free State of Tennesse
Posts: 4,190
|
I used them frequently, back when they sold Ranger to the unwashed masses.
|
|
|