Thanks Mods for your help

hoghunting · June 19, 2014, 10:53 PM

Thank you to the Mods that helped with my account. While changing the email address in my profile, I was locked out and could only view the threads, couldn't post or PM. I contacted one of the Mods on THR who forwarded the problem here. Problem has been cleared and my account is back to normal. Thank you for the great work you do on this forum.

Doyle · June 20, 2014, 08:10 AM

To the moderators - this problems sounds like it is the kind of thing that may recure. That calls for a better solution than trying to contact a moderator via another forum. Perhaps there needs to be a way that an individual can IM a moderator even if not logged into the forum - sort of a "guest IM".

Evan Thomas · June 20, 2014, 09:59 AM

There is a way for people to contact us with such problems. If you scroll down to the bottom of this (or any) page, you'll see a "Contact Us" link, which lets anyone email the webmaster; we pay attention, and it works.

Doyle · June 20, 2014, 10:46 AM

Cool, I didn't know that.

**tyme** · June 20, 2014, 12:32 PM

hoghunting:

Not that this is particularly relevant now, but I suspect the email change confirms got lost in your spam folder. Are you sure they never got to you, because it appears the emails were accepted by your email provider.

hoghunting · June 21, 2014, 09:02 AM

Quote:

but I suspect the email change confirms got lost in your spam folder. Are you sure they never got to you, because it appears the emails were accepted by your email provider

I received the emails - there wasn't a problem with that - it seemed as I was locked out of the forum as every time I clicked onto anything in the email or forum I saw this message:

Quote:

hoghunting, you do not have permission to access this page. This could be due to one of several reasons...

Thanks to whomever cleared up my account as I enjoy this forum.

Quote:

There is a way for people to contact us with such problems. If you scroll down to the bottom of this (or any) page, you'll see a "Contact Us" link, which lets anyone email the webmaster; we pay attention, and it works

Never checked there, but now I know, thank you.

**tyme** · June 25, 2014, 06:08 PM

Quote:

I received the emails - there wasn't a problem with that - it seemed as I was locked out of the forum as every time I clicked onto anything in the email or forum I saw this message:

Quote:

hoghunting, you do not have permission to access this page. This could be due to one of several reasons...

That's odd. I'd love to get to the bottom of it but I don't know how to reproduce the problem.

**Mal H** · June 25, 2014, 06:35 PM

I don't think there was a technical problem, tyme. It appears hoghunting changed his email address which puts a member in limbo (can view but can't post) until they verify the new address by clicking on a link in an email sent to their new address. He apparently didn't click on that link, and so he stayed locked out of posting. He contacted Art who edited his account moving him back to the "Registered" group on the 19th around 3:30 PM EDT.

(Oh, and I know you know how it all works, this is more for the curious reading this.)

hoghunting · June 25, 2014, 10:52 PM

Quote:

He apparently didn't click on that link, and so he stayed locked out of posting

I did click the link Mal, and that's when I saw the message that I didn't have permission to access the page. I didn't have any trouble changing my email address at THR, only when I tried it here.

I wish I could tell you what went wrong, I changed my email address, received the verification email, clicked the link and received the message:

Quote:

hoghunting, you do not have permission to access this page. This could be due to one of several reasons...

then, thankfully, one of the Mods corrected the problem. All I know is I had a problem, you guys fixed it and got me back on board. Thank you.

**Mal H** · June 25, 2014, 11:16 PM

By any chance do you still have the email? I would like to take a look at the links in it. If there is a problem with the activation function we need to fix it.

hoghunting · June 25, 2014, 11:45 PM

I deleted the email, but checked my Trash folder and Yahoo has already deleted them from the folder. Seems Yahoo only lets email stay 2 or 3 days in the Trash folder before clearing them out. Sorry, Mal, wish I could be more help.

**Mal H** · June 26, 2014, 09:22 AM

Well, actually you still can help us debug it. I can have another activation email sent to you, and you can see if the first link in it works now.

hoghunting · June 26, 2014, 05:05 PM

If it would help you, send another email and I'll try again.

June 19, 2014, 10:53 PM	#1
hoghunting Senior Member Join Date: March 27, 2006 Posts: 1,559	Thanks Mods for your help Thank you to the Mods that helped with my account. While changing the email address in my profile, I was locked out and could only view the threads, couldn't post or PM. I contacted one of the Mods on THR who forwarded the problem here. Problem has been cleared and my account is back to normal. Thank you for the great work you do on this forum.

June 20, 2014, 09:59 AM	#3
Evan Thomas Senior Member Join Date: July 7, 2008 Location: Upper midwest Posts: 5,631	There is a way for people to contact us with such problems. If you scroll down to the bottom of this (or any) page, you'll see a "Contact Us" link, which lets anyone email the webmaster; we pay attention, and it works. __________________ Never let anything mechanical know you're in a hurry.

June 20, 2014, 12:32 PM	#5
tyme Staff Join Date: October 13, 2001 Posts: 3,355	hoghunting: Not that this is particularly relevant now, but I suspect the email change confirms got lost in your spam folder. Are you sure they never got to you, because it appears the emails were accepted by your email provider. __________________ “The egg hatched...” “...the egg hatched... and a hundred baby spiders came out...” (blade runner) “Who are you?” “A friend. I'm here to prevent you from making a mistake.” “You have no idea what I'm doing here, friend.” “In specific terms, no, but I swore an oath to protect the world...” (continuum) “It's a goal you won't understand until later. Your job is to make sure he doesn't achieve the goal.” (bsg)

June 20, 2014, 08:10 AM	#2
Doyle Senior Member Join Date: June 20, 2007 Location: Rainbow City, Alabama Posts: 7,167	To the moderators - this problems sounds like it is the kind of thing that may recure. That calls for a better solution than trying to contact a moderator via another forum. Perhaps there needs to be a way that an individual can IM a moderator even if not logged into the forum - sort of a "guest IM".

June 20, 2014, 10:46 AM	#4
Doyle Senior Member Join Date: June 20, 2007 Location: Rainbow City, Alabama Posts: 7,167	Cool, I didn't know that.

June 25, 2014, 06:35 PM	#8
Mal H Staff Join Date: March 20, 1999 Location: Somewhere in the woods of Northern Virginia Posts: 16,947	I don't think there was a technical problem, tyme. It appears hoghunting changed his email address which puts a member in limbo (can view but can't post) until they verify the new address by clicking on a link in an email sent to their new address. He apparently didn't click on that link, and so he stayed locked out of posting. He contacted Art who edited his account moving him back to the "Registered" group on the 19th around 3:30 PM EDT. (Oh, and I know you know how it all works, this is more for the curious reading this.)

June 25, 2014, 11:16 PM	#10
Mal H Staff Join Date: March 20, 1999 Location: Somewhere in the woods of Northern Virginia Posts: 16,947	By any chance do you still have the email? I would like to take a look at the links in it. If there is a problem with the activation function we need to fix it.

June 25, 2014, 11:45 PM	#11
hoghunting Senior Member Join Date: March 27, 2006 Posts: 1,559	I deleted the email, but checked my Trash folder and Yahoo has already deleted them from the folder. Seems Yahoo only lets email stay 2 or 3 days in the Trash folder before clearing them out. Sorry, Mal, wish I could be more help.

June 26, 2014, 09:22 AM	#12
Mal H Staff Join Date: March 20, 1999 Location: Somewhere in the woods of Northern Virginia Posts: 16,947	Well, actually you still can help us debug it. I can have another activation email sent to you, and you can see if the first link in it works now.

June 26, 2014, 05:05 PM	#13
hoghunting Senior Member Join Date: March 27, 2006 Posts: 1,559	If it would help you, send another email and I'll try again.