The Firing Line Forums

Go Back   The Firing Line Forums > Hogan's Alley > Handguns: The Semi-automatic Forum

Reply
 
Thread Tools Search this Thread
Old April 7, 2017, 05:34 PM   #26
Arizona Fusilier
Senior Member
 
Join Date: September 19, 2000
Posts: 1,038
So my take away from this thread, is pistols have to be put together properly, in order to function properly.

Got it!
Arizona Fusilier is offline  
Old April 7, 2017, 07:51 PM   #27
O4L
Senior Member
 
Join Date: September 16, 2015
Posts: 372
Quote:
Originally Posted by Arizona Fusilier View Post
So my take away from this thread, is pistols have to be put together properly, in order to function properly.

Got it!
O4L is offline  
Old May 8, 2017, 06:45 PM   #28
Groundhog34
Senior Member
 
Join Date: December 15, 2007
Location: Alabama
Posts: 115
The pistol FINALLY came back 7 weeks from when I sent it in. The work order said "deburr slide". Whatever was done remedied the issue I have fired 200 rounds without incident. The pistol is accurate and has little recoil, I guess due to the porting. Am I happy? No not really. This gun should have never left the performance center realizing that problems due occur with any manufactured product I can excuse the lack of quality control. What cannot be excused is a 7 week turnaround for a factory defective product. Either S&W needs to hire more gunsmiths or tighten up their quality control. Would I buy another S&W product? No there are too many other manufactures with better and quicker repair services: Walther, Glock, Springfield,Steyr and others.
Groundhog34 is offline  
Old May 10, 2017, 06:11 AM   #29
BearBrimstone
Member
 
Join Date: January 5, 2017
Posts: 64
Quote:
The pistol FINALLY came back 7 weeks from when I sent it in. The work order said "deburr slide". Whatever was done remedied the issue I have fired 200 rounds without incident. The pistol is accurate and has little recoil, I guess due to the porting. Am I happy? No not really. This gun should have never left the performance center realizing that problems due occur with any manufactured product I can excuse the lack of quality control. What cannot be excused is a 7 week turnaround for a factory defective product. Either S&W needs to hire more gunsmiths or tighten up their quality control. Would I buy another S&W product? No there are too many other manufactures with better and quicker repair services: Walther, Glock, Springfield,Steyr and others.
7 weeks doesn't sound that bad to me. I have experience with sending two firearms back and both took much longer. One was a Rossi that took about 6 months when you include the time that was wasted by their customer service trying to claim a missing part wasn't covered by warranty since it was a BLEM gun. The other was an Hk USP. It was my buddy's gun and I don't know if maybe he ticked them off in some way but I do know that it took them 9 months to get the pistol back to him. According to him they told him that all LEO and military work comes first and that it just took them that long to get to it. I didn't hear any of his conversations with them but I do know for a fact that he didn't get the pistol back for 9 months. This was also years ago back when Hk was fairly well-known for being against civilians owning their guns (or at least thats what the rumors were).

On the topic of the S&W Shield, my Shield 9mm had a similar issue with the slide sometimes locking back. This issue also came with a very hard to rack slide. Its problem turned out to be that the recoil spring was actually built incorrectly. I called S&W and they shipped me a new recoil spring for free that was at my house in less than a week and I haven't had an issue with it since.
BearBrimstone is offline  
Old May 10, 2017, 05:03 PM   #30
Groundhog34
Senior Member
 
Join Date: December 15, 2007
Location: Alabama
Posts: 115
"7 weeks doesn't sound that bad to me"

I bought the gun NIB. Suppose I was in a state that restricts carry to the gun on a license or a state with a 1 gun per month. How about taking your car in for warrenty work and not getting it back for almost 2 months?
Groundhog34 is offline  
Old May 10, 2017, 05:45 PM   #31
TunnelRat
Senior Member
 
Join Date: May 22, 2011
Posts: 7,448
S&W Shield Problem

Even at the standard 1 month turnaround you would have been without a gun for... a month. The old adage, "two is one, one is none", really comes into play. As for the car analogy, that would definitely stink but if the dealer was backed up it's not like I can force him or her to magically fix it. That's why I have insurance coverage that covers rental cars (kind of like that second gun).

It sucks it took that long, but I've also sent guns back to companies that I had to fight to get to pay for shipping and came back with the same problems they left with. If that turnaround becomes the new standard for S&W that's not a good thing, but you may just be the unfortunate anomaly. It's absolutely your right to choose not to buy any more S&W products, I would just caution you that not all other companies are perfect roses.


Sent from my iPhone using Tapatalk

Last edited by TunnelRat; May 11, 2017 at 08:03 PM.
TunnelRat is offline  
Old May 11, 2017, 05:18 PM   #32
The Kingfish
Member
 
Join Date: February 26, 2017
Posts: 18
Pretty sure I've read somewhere that Smith is just tremendously over loaded with repair volume at this time and that normally it doesn't take over a month to get your gun back. I think your timing just sucked at having an issue that had to be dealt with.
The Kingfish is offline  
Old May 12, 2017, 07:46 PM   #33
Super Blackhawk
Member
 
Join Date: October 23, 2015
Location: Central Ohio
Posts: 34
Shield RSA

Absolutely love my Shield 9mm as my EDC and it's great accuracy on the range also. Extremely light n thin to carry in pocket Desantis nemesis holster.
It can be a little finicky at first time disassembly or reassembly if you are not very careful to seat the captured recoil spring absolutely centered n fully in.
I had it lock up initially the day I purchased it after cleaning .. took it to my LGS,
The gun reset the slide in 10 seconds, he juggled it some and pulled back hard n it snapped back into battery...
in any case as you shoot and clean the Shield a few times the gun will just perform flawlessly n the finicky RSA will become a first time thing of the past
Super Blackhawk is offline  
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 03:48 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
This site and contents, including all posts, Copyright © 1998-2016 S.W.A.T. Magazine
Copyright Complaints: Please direct DMCA Takedown Notices to the registered agent: thefiringline.com
Contact Us
Page generated in 0.05593 seconds with 9 queries