The Firing Line Forums

Go Back   The Firing Line Forums > The Conference Center > Law and Civil Rights

Reply
 
Thread Tools Search this Thread
Old July 10, 2019, 08:36 PM   #1
gbclarkson
Senior Member
 
Join Date: January 4, 2014
Location: None of yer business, sonny
Posts: 344
Help with IL Concealed Carry License

Ok, the back story:

My Illinois CCL expired on July 7. I took the renewal course on May 11. Just after I took the class, the same day I think, I logged into the online portal through the Illinois State Police website to renew but could not because my renewal application was in-process (I forget the actual wording now). Strange, I thought; did the instructor initiate the renewal? I called the help line but was not connected to an operator due to a high call volume. I logged in and called 1-2 times weekly with the same result until late June when I was finally placed in the hold queue and was connected to an operator after a two-hour wait. The operator very politely explained that my CCL application was in-process because I had recently changed my address on my IL FOID card. I did that in March but I had already received the updated FOID, which I explained to her. The process was still percolating in their system even though I had my card. Anyway, she said she would send an email to someone to expedite the completion of my FOID change and that when my CCL portal had a "RENEW" tab, I could do so.

Well, that finally happened today!!! It's July the 10th. Yay!!! I logged in and tried to go through the renewal process and proceeded all the way to the last step which required me to re-enter my password. The system did not accept my password - incorrect, it said. I just logged in with it. I had it written down. I logged in and tried again. Then I reset the password and tried again. Still incorrect. It was correct! I can't argue with a computer so I tried the help line but was not connected due to a high call volume. I have also emailed the dedicated "help" address 4 times since mid-May and received 0 replies.

What do I do? My CCL expired due to flaws in their system; I cannot renew due to flaws in their system; it is unlikely that someone answers the phone; less likely that someone answers the phone and has the authority to correct the problem; and no one reads the incoming email. What are your suggestions? I was so frustrated today I emailed my state senator, representative, the ISP webmaster, the ISP general inquiry site and the governor's office.
gbclarkson is offline  
Old July 11, 2019, 06:44 AM   #2
cecILL
Senior Member
 
Join Date: August 13, 2001
Location: central IL
Posts: 735
It does say somewhere on the ISP site, if your CCL expires and you have already filed for renewal, you are still legal.

Mine expires in August and I've also been waiting for three months.
cecILL is offline  
Old July 11, 2019, 10:53 AM   #3
Onward Allusion
Senior Member
 
Join Date: November 17, 2009
Location: Back in a Non-Free State
Posts: 2,814
Yeah, but his CCL expired AND he did not file a renewal. OP better start dialing for dollars because it sounds like he is screwed.
__________________
Just keep this in mind the next time humanity fails you - "designed by clowns, who in turn are supervised by monkeys."
Onward Allusion is offline  
Old July 12, 2019, 11:20 AM   #4
seanc
Senior Member
 
Join Date: December 28, 1998
Posts: 325
You need to post your story at Illinois Carry, someone will help:

http://illinoiscarry.com/forum/
seanc is offline  
Old November 22, 2019, 10:16 PM   #5
gbclarkson
Senior Member
 
Join Date: January 4, 2014
Location: None of yer business, sonny
Posts: 344
Update....

I finally got it!!!!!!!!!

Yesterday, November 21.

Submitted renewal on May 11;
Expired on July 7;
Got it November 21.

Better late than never, I guess.
gbclarkson is offline  
Old November 22, 2019, 11:13 PM   #6
Aguila Blanca
Staff
 
Join Date: September 25, 2008
Location: CONUS
Posts: 13,421
Congratulations. BUT ...

How about telling us how you got it. When we last heard from you, you weren't able to file your renewal because you were locked out of the system. How did you get it straightened out?
__________________
NRA Life Member / Certified Instructor
NRA Chief RSO / CMP RSO
1911 Certified Armorer
Jeepaholic
Aguila Blanca is offline  
Old November 23, 2019, 07:49 AM   #7
gbclarkson
Senior Member
 
Join Date: January 4, 2014
Location: None of yer business, sonny
Posts: 344
It just finally showed up. After my original post, I called the Illinois State Police firearms assistance center many, many times but never conversed with a human. All my calls were disconnected due to a "high call volume". I also sent several emails to ISP's assistance center, my local and state elected representatives, and the governor's office, but never received more than an automated receipt. I was, actually, waiting for the CCL renewal application to expire and be denied so I could start over.

Related side story: I submitted my FOID renewal on September 1; it expired on November 7; and it arrived in the mail on November 20 (a day before the CCL did).

ISP's firearms assistance center is grossly understaffed and functions at the pace of bureaucracy. My CCL expires in 5 years and the FOID in 10. Should I re-apply for renewals now?
gbclarkson is offline  
Old November 23, 2019, 07:00 PM   #8
Mike38
Senior Member
 
Join Date: December 28, 2009
Location: North Central Illinois
Posts: 2,200
My Illinois CCL expires in November 2020. Maybe I should start the renewal process now?
Mike38 is offline  
Old November 23, 2019, 07:42 PM   #9
Onward Allusion
Senior Member
 
Join Date: November 17, 2009
Location: Back in a Non-Free State
Posts: 2,814
^^^
The renewal button won't be available until 90 days before your expiration date. At least that's the way it is currently.
__________________
Just keep this in mind the next time humanity fails you - "designed by clowns, who in turn are supervised by monkeys."
Onward Allusion is offline  
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 05:01 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
This site and contents, including all posts, Copyright © 1998-2018 S.W.A.T. Magazine
Copyright Complaints: Please direct DMCA Takedown Notices to the registered agent: thefiringline.com
Contact Us
Page generated in 0.05291 seconds with 8 queries