Will Dillon re-furbish my press?

t45 · November 14, 2011, 08:21 PM

Has anybody sent their Dillon press in for re-furbishing. I have an old 550 that I traded a rifle scope for and would like Dillon to go thru it. How is their customer service and were you happy with your results?

dmazur · November 14, 2011, 08:26 PM

There are several posts (recent) of folks who got a 550 at an estate sale, tossed in a corner and ignored for years, and they sent it back and Dillon rebuilt it.

In one case, Dillon replaced the powder measure tubes. They weren't broken, just discolored.

Yes, Dillon will rebuild it. And it will be as good as new. And I'll be surprised if you have to pay anything other than shipping to send it in...

Waldog · November 14, 2011, 08:59 PM

Yes, Dillon will rebuild your press. I believe the overhaul price is about $50. It's not free. But, that is a flat rate. I had my ancient SDB rebuilt and Dillon installed far more than $50 in new parts. It looked like NEW.

CPTMurdoc30 · November 14, 2011, 10:14 PM

Dillon's Customer Service is that by which all other Customer Service departments are judge by. TOP notch OUTSTAND, AMAZING, what ever you need they will get to you quick fast and in a hurry.

Vance · November 16, 2011, 09:48 PM

Great customer service. And I like the fact that the warranty goes with the press and is not just for the original purchaser.

Shotgun693 · November 16, 2011, 09:55 PM

A Fireman in San Antonio found a Dillon Press in the remains of a burned garage. He sent it to Dillon and they replaced it. It was no charge if I understood right.

indiandave · November 17, 2011, 08:12 AM

I had mine done. I thought it was a brand new press when I got it back it looked so nice.

jmorris · November 17, 2011, 08:35 AM

I have had two SDs for over 25 years, both have been back a time or two. They went through them and even updated them to SDB specs, for free. They even picked up the shipping back to me.

Lurch37 · November 18, 2011, 11:05 PM

I sent in a SDB and a 550 last year for refurbishing. If you call them, they can tell you what the cost is. If I remember correctly, the 550 was in the $40-$50 range, which included return shipping to me. Both mine came back like new with some upgrades that cost me nothing. What impressed me even more was I got a call when they got there, one when they explained what they were going to do to each machine, and one letting me know they were done and on their way back to me.

StrawDog · November 19, 2011, 04:50 PM

A friend sent in an old worn out press, a very old press. He purchased new. He thinks its 20-something years old. They rebuilt it free.

I purchased a 550b a couple of years ago. In dealing with Dillon, I found them way beyond fair. Excellent customer service.

Barber2678 · November 19, 2011, 05:32 PM

A friend sent in two for refurbishing. I think they completely replaced one of them. Don't know if it cost him anything. He was extremely happy with their service.

Their calendars are nice too! I have several that I got signed at SHOT.

November 14, 2011, 08:21 PM	#1
t45 Senior Member Join Date: January 29, 2010 Location: Foothills, NC Posts: 782	Will Dillon re-furbish my press? Has anybody sent their Dillon press in for re-furbishing. I have an old 550 that I traded a rifle scope for and would like Dillon to go thru it. How is their customer service and were you happy with your results?

November 14, 2011, 08:26 PM	#2
dmazur Senior Member Join Date: July 5, 2007 Location: Pacific NW Posts: 1,310	There are several posts (recent) of folks who got a 550 at an estate sale, tossed in a corner and ignored for years, and they sent it back and Dillon rebuilt it. In one case, Dillon replaced the powder measure tubes. They weren't broken, just discolored. Yes, Dillon will rebuild it. And it will be as good as new. And I'll be surprised if you have to pay anything other than shipping to send it in... __________________ .30-06 Springfield: 100 yrs + and still going strong

November 14, 2011, 08:59 PM	#3
Waldog Senior Member Join Date: March 28, 2007 Location: SOCAL Posts: 359	Yes, Dillon will rebuild your press. I believe the overhaul price is about $50. It's not free. But, that is a flat rate. I had my ancient SDB rebuilt and Dillon installed far more than $50 in new parts. It looked like NEW. __________________ I am the Christian Conservative that CNN warned you about!! “Socialism is the philosophy of failure, the creed of ignorance and the gospel of envy.” Winston Churchill

November 14, 2011, 10:14 PM	#4
CPTMurdoc30 Senior Member Join Date: February 27, 2008 Location: Stafford VA Posts: 969	Dillon's Customer Service is that by which all other Customer Service departments are judge by. TOP notch OUTSTAND, AMAZING, what ever you need they will get to you quick fast and in a hurry. __________________ Solving Virginia's Ground Hog problems 50gr at a time.....

November 18, 2011, 11:05 PM	#9
Lurch37 Senior Member Join Date: August 6, 2006 Location: Middle of Nebraska Posts: 944	I sent in a SDB and a 550 last year for refurbishing. If you call them, they can tell you what the cost is. If I remember correctly, the 550 was in the $40-$50 range, which included return shipping to me. Both mine came back like new with some upgrades that cost me nothing. What impressed me even more was I got a call when they got there, one when they explained what they were going to do to each machine, and one letting me know they were done and on their way back to me. __________________ I reject your reality and substitute my own.

November 16, 2011, 09:48 PM	#5
Vance Senior Member Join Date: January 16, 2011 Location: North Bend, OR Posts: 743	Great customer service. And I like the fact that the warranty goes with the press and is not just for the original purchaser.

November 16, 2011, 09:55 PM	#6
Shotgun693 Senior Member Join Date: September 3, 2011 Location: Poteet, Texas Posts: 959	A Fireman in San Antonio found a Dillon Press in the remains of a burned garage. He sent it to Dillon and they replaced it. It was no charge if I understood right.

November 17, 2011, 08:12 AM	#7
indiandave Senior Member Join Date: January 17, 2008 Location: Pennsylvania Posts: 214	I had mine done. I thought it was a brand new press when I got it back it looked so nice.

November 17, 2011, 08:35 AM	#8
jmorris Senior Member Join Date: November 22, 2006 Posts: 3,077	I have had two SDs for over 25 years, both have been back a time or two. They went through them and even updated them to SDB specs, for free. They even picked up the shipping back to me.

November 19, 2011, 04:50 PM	#10
StrawDog Senior Member Join Date: June 27, 2005 Posts: 168	A friend sent in an old worn out press, a very old press. He purchased new. He thinks its 20-something years old. They rebuilt it free. I purchased a 550b a couple of years ago. In dealing with Dillon, I found them way beyond fair. Excellent customer service.

November 19, 2011, 05:32 PM	#11
Barber2678 Senior Member Join Date: June 22, 2006 Location: Mud Creek, Texas Posts: 269	A friend sent in two for refurbishing. I think they completely replaced one of them. Don't know if it cost him anything. He was extremely happy with their service. Their calendars are nice too! I have several that I got signed at SHOT. __________________ When in doubt ..... mumble!