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Old February 5, 2013, 03:37 PM   #1
Junior member
Join Date: October 25, 2012
Location: Austin, TX
Posts: 736
Done with Texas Heritage Firearms in Austin TX.

Not a long rant.

I've done business there for two years. I've recommended the shop in spite of the generally grumpy and indifferent customer service.

Ive dealt with their poor communication and lackluster service. Im a big boy, dont need to be pampered and coddled at a gun shop. But, was recently treated unprofessionally and rudely. It was a very disrespectful encounter after several transactions over the years. I get that shops are busy and some of them overwhelmed right now.

Gave them the chance to make it right. They didn't. I'm done. Another LGS will be getting my money.
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Old February 5, 2013, 04:24 PM   #2
Junior Member
Join Date: January 24, 2013
Location: NE Texas
Posts: 3
Feel the same way about one here. I did my last dealings with them and it was a transfer and wouldn't sell me ammo. Unless you buy a gun from them no ammo even though they admitted they do make a little money off the transfers. One salesman tried to SELL MY GUN. Set up a CHL class with one of the salesmen. Here didn't show or call to tell me it was cancelled.
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Old February 5, 2013, 04:33 PM   #3
Glenn E. Meyer
Join Date: November 17, 2000
Posts: 19,533
Please note, folks - to keep the discussion specific to the OP.

Don't wander to other places.

NRA, TSRA, IDPA, NTI, Polite Soc. - Aux Armes, Citoyens
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Old February 5, 2013, 04:44 PM   #4
Shane Tuttle
Join Date: November 28, 2005
Location: Montana
Posts: 8,876
And another note: Before posting, make sure you read/comply with the Feedback forum rules. No arguments, no excuses.
If it were up to me, the word "got" would be deleted from the English language.

Posting and YOU:
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