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January 10, 2006, 11:04 PM | #26 |
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Location: Los Angeles
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update-reply from botach
I really appreciate your concern. We had some problems
with our employees before that is why we had numerous complaints. We have hired some new poeple and things are going positive this time and we are trying to correct the mistakes now. Let me know if you need anything and I'll happy to assist you. Thanks. Marc
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"Those who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety." -Ben Franklin Spc. Jeremy M. Campbell Died 9/1/2005 and the best DS ever MSG Matthew Ritz Died 11.23.2005 matthewritz.com For those who have had to fight for it, Life holds a special meaning that the protected will never know. (\__/) (='.'=) Someone set us up the bunny! (")_(") |
January 11, 2006, 07:30 AM | #27 |
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If management stuffs up then you sack everyone beneath you... blame the little guys.... typical.
Chris Cullen |
January 11, 2006, 01:45 PM | #28 |
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Join Date: October 25, 2001
Posts: 60
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Some day, just drive by the location in Los Angeles. When you see the neighborhood, you come to a quick understanding about who is hired, why, and how much they are paid. I have done business with the company despite the knowledge that it makes a lot of mistakes. If you are frustrated by a company that makes routine and horrendous mistakes, then just don't deal with it.
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January 11, 2006, 11:59 PM | #29 |
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Join Date: July 8, 2001
Posts: 249
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I too have had horrid experiences with Botach and will never deal with them again. I'd gladly pay more from a quality vendor, then save a little bit of cash by ordering from Botach... never knowing when or if the product will arrive.
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January 18, 2006, 11:42 PM | #30 |
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Join Date: January 18, 2006
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Chalk me up in the bad experiences category also. Seems to be quite a growing list.
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January 19, 2006, 09:46 AM | #31 | |
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Location: USA
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Quote:
You really need to lube them with saliva prior to putting them in your ears, since unlike the old style plugs there is not a insertion tool.
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February 16, 2006, 11:09 PM | #32 |
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Join Date: December 19, 2005
Location: virtual internet world with a Daisy Red Ryder, LOL
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bad experiences
I've ordered stuff from them on and off successfully till last year. Then, last year, I placed an order for GG&G mount for EOtech. They immediately charged it, but after 1 month and 2-3 weeks, I had still received nothing so I contacted the cc company for a refund. Then Botach shipped the item!
After I returned the item, Mark/collections guy started calling me, insinuating that I intentionally filed for a refund in order to keep the item without having paid for it. I wrote a letter to the owner of the company, but it only ended up on Mark's (Botach collection man) desk. Mark called me up to tell me that he was not rude in insinuating that I had tried to defraud the cc company and Botach. Talk about the kettle calling teapot black! I would NOT trust a word by the owners and/or managers of the company. --John |
February 19, 2006, 12:18 AM | #33 |
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Join Date: September 11, 2005
Location: Los Angeles
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Yeah, they suck. FYI, check the better business site- I'm guessing you have to be pretty bad to get an "F":barf:
http://www.labbb.org/BBBWeb/Forms/Bu...anyID=13117095
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"Those who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety." -Ben Franklin Spc. Jeremy M. Campbell Died 9/1/2005 and the best DS ever MSG Matthew Ritz Died 11.23.2005 matthewritz.com For those who have had to fight for it, Life holds a special meaning that the protected will never know. (\__/) (='.'=) Someone set us up the bunny! (")_(") |
February 19, 2006, 03:58 AM | #34 |
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Join Date: February 19, 2006
Location: CA
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Worst online experience ever! I ordered several of one item. After two weeks without any info or product, I e-mailed them. I received no replies so I continued to e-mail them everyday for a period of a week. Finally I got a reply which briefly stated the order was shipped. No date or addy...... just "shipped". I finally received the products but what was really bizarre is my CC wasn't charged for a period of 3 days after receiving the products. I never felt they were dishonest just incompetent and unresponsive.
Never again! |
February 27, 2006, 09:04 PM | #35 |
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Location: I-24 Middle,TN
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BUMP
Botach Understands My Pain :barf:
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My little candle is only one of many, and I am only one, but I am one. I cannot do everything, but I can do something. What I can do, I should, and with the help of God, I WILL ! United, we make one Helluva Flame! “LET’S ROLL !” Last edited by PROSOUTH; February 27, 2006 at 10:28 PM. |
March 2, 2006, 04:39 AM | #36 |
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If I'd have seen this thread first, I would never have ordered from this outfit, but I did'nt and I did. Ordered a 5.11 tactical jacket for 39.99 (everybody else were asking 99.99 at the time). Received it three days later, correct size and everything. That said, the kind of damage negative feed-back incurs is best reflected in the reluctance I would have in ordering through them again, despite my positive experience.
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March 2, 2006, 05:50 AM | #37 |
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Location: Wisconsin
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I ordered a bunch of glock paraphanalia. Free shipping over $100. At first, they charged my card. The next day I looked and it wasn't charged. I waited 3 days, the online order part had a status box and had no status. I called and talked to someone that didn't sound happy to hear from me. She said they'd ship it today if it's in stock. 2 days later I had a Status of being shipped. For me, it didn't hit my credit card till it shipped. It took 2 weeks from order till I got it.. $15 glock mags. $24 33 rounders. $40 scherer high caps.. I had to do it and I'll do it again. Optical Serenity told me next time to call and make sure it's in stock before I order online. He seems to know the way.
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March 3, 2006, 11:07 AM | #38 |
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they've given me the shaft to.
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March 3, 2006, 04:23 PM | #39 |
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Location: Los Angeles
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It seems they now wait to charge credit cards until an item ships, probably due to intense complaints from people who were charged for things they never got.
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"Those who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety." -Ben Franklin Spc. Jeremy M. Campbell Died 9/1/2005 and the best DS ever MSG Matthew Ritz Died 11.23.2005 matthewritz.com For those who have had to fight for it, Life holds a special meaning that the protected will never know. (\__/) (='.'=) Someone set us up the bunny! (")_(") |
May 9, 2007, 08:16 PM | #40 |
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Join Date: February 19, 2005
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I think this thread needs a bump..
Well I had a problem with botach here recently, first I had to fight them to get them to fill the order and when I finally got them to send it out I guess they forgot to charge me for it. (Wrong items anyways...) And now I'm getting letters threaten to send collections for the $30 they forgot to charge me.
I just sent an email out to hopefully get this resolved, but how the heck can they get collections on me for something they forgot to do? It sounds like someone there needs the $30 deducted from their pay. :barf: |
May 20, 2007, 01:53 PM | #41 |
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Well that's weird and too bad...I had absolutely positive experience with Botach.... smokin deal and fast shipping. Couldn't get any better for me. But, guess I was just lucky.
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May 22, 2007, 02:12 AM | #42 |
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Hi guys! Did y'all know the "Shallom in the Home" TV show rabbi is the brother of "BK", the guy that owns Botach Tactical! Yeah "BK's" name is BK Botach And his bro is Shmuley Botach.
Ah, well I just thought it to be funny the one brother teaches values and is trying to help people on TV while the other is... :barf: Well, you know what I mean!
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May 22, 2007, 03:49 AM | #43 | |
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Quote:
Anyway, I just saw this thread and am rather shocked, as my experiences with Botach have been unproblematic. Apparently I've been very lucky. Clearly there's a major problem if this many people are complaining and the Better Business Bureau gave them an F!
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May 22, 2007, 01:06 PM | #44 |
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Join Date: February 19, 2005
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I have been ordering from them for years for my self and others that did not want to take the risk and this is the first I have had problems, the problems are bad enough how ever to prevent me from ordering again from them.
What pisses me off is I can’t get through on the phone and nobody answers my emails. First little bit I started thinking it was just one of those emails trying to trick me into giving them my cc info but sure enough they did not charge me for it. I don’t need collections making a blip on my good credit just because some stupid company made a mistake. :barf: |
May 28, 2007, 06:47 PM | #45 |
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I have ordered from Botach once and it was the worst purchase experience of my 37 years. I will never order from Botach and will actively campaign to keep others from purchasing from them.
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May 28, 2007, 08:41 PM | #46 |
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Location: W. Texas
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Count me among those who are unhappy with Botach.. My experience was a couple years back. I ordered a set of boots that never arrived. The company was totally unresponsive to my communications. I finally insisted they cancel the order. Again, no response of any kind. I just kept an eye on my credit card statements to make sure they didn't charge me. That is NOT how to deal with customers. I will never do business with them again. I went on to spend hundreds of dollars with their competitors. I'm glad to see this thread and know that I'm not alone in my experiences with them.
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May 28, 2007, 08:47 PM | #47 |
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You've already done a lot; given us all fair warning. Thanks. If you paid by credit card, report the activity to VISA, MasterCard, Discover or American Express, etc. and refuse payment. Return the item.
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May 28, 2007, 11:34 PM | #48 |
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Join Date: May 24, 2007
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Steering Away Too!
I will not be doing any business with Botach in the future.
Thanks for reviving this thread and helping us all get clued in to their continued poor business practice. |
February 5, 2009, 02:57 PM | #49 |
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Location: PA
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Just want to bump this old dead horse one more time....
Botach sucks...plain and simple. I ordered a couple of magazines from them about 2 months ago. They charged my card, sent me an order confirmation....then nothing. 5 weeks later, I called. No answer. Called again, no answer. Call #3, I got put on hold for almost 30mins. The woman says that my order was cancelled. That's it. Looked at my bank account statement, and at least they refunded my $75. No contact, no nothing. I should have looked around at all the negative feedback ALL OVER the web about this place. I wouldn't have wasted my time with these clowns.
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February 5, 2009, 03:27 PM | #50 |
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really bad
same problems ordered something said it shipped waited a week i had to call them and they told me it was back ordered!!! not professionals!!!
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