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March 12, 2018, 02:55 PM | #26 |
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Taurus doesn't care...
Taurus doesn't care, at all. If they did, they'd fix their customer service. They know their customers service is horrible yet they don't seem willing to change.
If they are not willing to change it's pretty obvious, they don't care. Now, I have a Taurus 24/7 I had to send in for repair. I'm second owner. They paid shipping both ways and fixed it for free. Turn around was ten days. This was a five year old gun at the time too. This happens to be a class action gun. Happy I got it fixed before the law suit started. I'd have never gotten it back. I've got three Tauri. A PT-22, a PT-709, and the 24/7. PT-22 and PT-709 have been flawless. All the 24/7 needed was a firing pin assembly. Three minute install but it fell under their "restricted parts" which means they won't ship the part, you have to send them the gun. I will most likely keep these for a long time but I'll most likely NEVER buy another Taurus product until I hear their customer service has improved, markedly. All the Best, D. White
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April 7, 2018, 07:59 AM | #27 |
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Update: has been 13 weeks, my daughter's TCP still hasn't been touched.
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April 7, 2018, 08:04 PM | #28 | |
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If you ever get it back. |
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April 8, 2018, 12:11 AM | #29 | |
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I'm pretty sure the plan is to trade in the Taurus as soon as it's returned.
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April 9, 2018, 10:55 PM | #30 |
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I am sorry to hear about the repeated delays. I really wanted to believe the new CEO when he declared that quality control and customer service were his main priorities. The company makes some interesting products, but I just can't justify buying a gun that I can't trust to function properly.
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April 10, 2018, 10:05 AM | #31 |
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Ruger sells the LCP and it works. Taurus is hit and miss and if it works when you get it you don't know when it'll jam or break.
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April 11, 2018, 04:30 PM | #32 | |
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April 11, 2018, 09:10 PM | #33 |
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# out of 3 Tauri that work. Buy a lottery ticket, you're guaranteed to win.
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April 11, 2018, 11:18 PM | #34 |
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Taurus has some interesting concepts, but poor execution or poor metallurgy (revolver parts). Friends don't let friends buy Taurus. Buy American.
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April 13, 2018, 01:01 PM | #35 | |
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I figure that anything inexpensive is a target for gun snobs and I just have to go and see if they know what they are talking about but I have yet to find them to be accurate about anything. I even have a Heritage Rough Rider instead of a Ruger single six. |
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April 13, 2018, 01:54 PM | #36 |
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You seem to have a bit of a chip on your shoulder about what random people think about your purchasing choices.
Are there reliable Taurus pistols? Absolutely, same with Hi Point, and heck Heritage too. People get too focused on whether their personal examples work. The question becomes what percentage of the firearms have issues, and I think saying some have more problems than others is relatively fair. I don't see that as snobbery. Now if your examples work, then great and who cares what people think about firearms that have proven for you to be reliable.
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April 13, 2018, 05:54 PM | #37 |
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I find most complaint posts about inexpensive guns are woefully short of pictures.
As in, you rarely find an actual pic of the firearm, or the malfunction. Even find this on S&W forums...easy to find folks complaining, but a lot are short of actual proof. Or best of all, the "I sent it in, they fixed it, but then I sold it without even checking it out at the range because I just couldn't trust it anymore". A few pics speak 1000 words... Or, I dunno, a pic of the suspected flaw?? Picture proof of an actual issue is what we need, not complaint threads. Otherwise you might as well be telling us you've seen a UFO over Gulf Breeze...
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April 13, 2018, 06:16 PM | #38 |
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I tend to take people at their word, and that coupled with some issues with pistols not being nearly as obvious as a blown frame, makes pictures useful at times but not always. Even a picture of a pistol having a malfunction could be ammo related as easily as the pistol being problematic.
At the end of the day really your best bet is calling the manufacturer. Sent from my Pixel 2 using Tapatalk |
April 13, 2018, 10:25 PM | #39 |
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67 weeks? Wow! I can’t get past that. 67 weeks!
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April 14, 2018, 05:56 AM | #40 |
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I'm making a wild guess that he forgot or missed the hyphen, 6-7 weeks. If not, he is one patient man.
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April 14, 2018, 07:03 PM | #41 |
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97 days so far, Taurus still hasn't looked at the gun.
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April 15, 2018, 09:57 AM | #42 | |
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April 15, 2018, 10:07 AM | #43 | |
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Sent from my Pixel 2 using Tapatalk |
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April 15, 2018, 10:36 AM | #44 |
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Some cheap guns work. I have a Citadel that was well worth the money. It's a 50/50 chance that a Taurus will work. Some work or the company wouldn't be in business. The Beretta design gun usually works( mine didn't). They made a 9mm revolver that used moon clips that I'd take a chance on, knowing it may or may not work. Best thing is to spend your money on something better. Heck, I have a Rossi .38 that works great but I don't shoot it a lot. Every used Rossi revolver I've seen are a tad loose but they seem to work. Mine is even accurate.
Taurus made a small auto, 10 shot .45acp, I almost bought one while working at a Bass Pro Shop, luckily for me we started getting them back on warranty before I bought it. I see a lot of defective guns from nearly all mfgs but Taurus may the the worst. I've had defects from Browning, S&W, Ruger, Kimber, Citadel, as well as Taurus BUT you will usually see more defective Tauri than the others, nothing to do with being a snob. |
April 15, 2018, 10:51 AM | #45 | |
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April 15, 2018, 10:56 AM | #46 | |
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Know the status of your weapon Keep your muzzle oriented so that no one will be hurt if the firearm discharges Keep your finger off the trigger until you have an adequate sight picture Maintain situational awareness |
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April 15, 2018, 08:41 PM | #47 | |
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April 15, 2018, 09:07 PM | #48 |
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I have yet to encounter perfection, even on more expensive pistols. I've basically given up on it. I just prefer to start at a certain baseline. I still take pistols apart and do tweaking, but it's not to enable function at that point, it's to tune things to my personal preferences. I've done full disassemblies on most pistols I own. I wouldn't say I grew up wealthy, though wealthier than some to be sure. I don't hate Taurus. I would argue there are options out there with better reputations for frankly not much more, even for those on limited budgets. But like you said, different methods.
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Know the status of your weapon Keep your muzzle oriented so that no one will be hurt if the firearm discharges Keep your finger off the trigger until you have an adequate sight picture Maintain situational awareness |
April 16, 2018, 07:06 AM | #49 |
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I/we don't expect perfection either. I've had guns i've had to send back to S&W, Ruger, Kel- Tec, and Charter Arms, but customer service was always very good and i always got the gun back about 2 weeks later. 13+ weeks is too long
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April 17, 2018, 09:15 PM | #50 |
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I have had great luck from my Taurus TCP & PT709 ... Im glad .. There CS is spotty at best ..
If I replace these pistols .. Id lean toward Ruger .. biggest reason would be QC and CS |
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