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Old January 20, 2020, 08:36 AM   #1
cdoc42
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Is Burris Alive?

Does anyone know if Burris Optics is having a problem? I can't call due a shooting-related hearing deficit, so I need to rely on e-mail and "snail mail."
I need to return for repair a Fast-Fire-3 sight. I completed the contact form on Jan 3 and sent a conformation email Jan 7. Absent a response I repeated emails on Jan 12 and 15. No response at all, which is unusual.
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Old January 20, 2020, 08:43 AM   #2
jmr40
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Have someone else call for you.
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Old January 20, 2020, 09:06 AM   #3
NoSecondBest
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https://www.burrisoptics.com/customer-service

Open this link and fill out the form and send it to them.
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Old January 20, 2020, 01:30 PM   #4
Unclenick
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See sentence three in the OP. He already did that.
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Old January 20, 2020, 08:20 PM   #5
reynolds357
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Quote:
Originally Posted by cdoc42 View Post
Does anyone know if Burris Optics is having a problem? I can't call due a shooting-related hearing deficit, so I need to rely on e-mail and "snail mail."
I need to return for repair a Fast-Fire-3 sight. I completed the contact form on Jan 3 and sent a conformation email Jan 7. Absent a response I repeated emails on Jan 12 and 15. No response at all, which is unusual.
Is their response possibly ending up in a junk folder? They were "alive" last year.
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Old January 20, 2020, 08:24 PM   #6
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Burris is alive enough to have a booth at the SHOT Show this year.
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Old January 20, 2020, 09:23 PM   #7
cdoc42
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JMR40, good thought. One of those lights that shines so bright you can't see it!!!

Actually in keeping with my mode of operation I sent the General Manager a letter. I thought maybe someone out there in the Firing Line knew they may be having problems.
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Old January 21, 2020, 10:37 AM   #8
FrankenMauser
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Try Facebook, Twitter, etc., if they have an account on said platform.
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