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December 8, 2012, 10:57 PM | #51 |
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I have bought a few things from PSA last year and was overall happy with them. They give no shipment info and it takes longer than some other places, but they shipped everything accurately. One item I bought was a complete FN 20" A4 upper for $399!! It shoots 3/4" groups with a couple of handloads which is much better than I expected for milspec bbl. and the price was incredible and included an MPI tested BCG.
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December 9, 2012, 08:59 AM | #52 | |
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The reason why I keep going to PSA is because of their great prices. I understand that their rifles and uppers are built to order and they should probably tell people that it will take longer than 30 days for them to ship. I also don't like their practice of charging your card before they ship the item. However, this is one company who keeps putting out good products and for great prices so people will keep buying from them. I just hope they get their CS on-line because people will only tolerate so much before they stop buying from them. |
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December 9, 2012, 09:43 AM | #53 | |
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December 9, 2012, 09:58 AM | #54 |
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Ive seen several complaints about them charging your card before they actually ship. It is foolish and a sure way to fail financially to do otherwise.
Ex: Joe Blow orders and upper and gives you his card number. You build his upper then go to charge his card and he has no money. You're on the hook for materials while he gets his his finances in order, if he ever does. You're suppliers expect to be paid on time or they cut you off. They dont care that Joe Blow lives paycheck to paycheck and manages his finaces poorly. It only takes a handful of Joe Blows to put you out of business. |
December 9, 2012, 11:04 AM | #55 | |
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I was shipped a pistol buffer tube instead of a standard one... along with a stock in the box. I don't even remember what the other incorrect parts were at this time, but it was simple, stupid stuff. Then they wanted me to pay to ship the incorrect stuff back.. which they sent me a label for after I bitched about that. It was really the broken upper that they would not even acknowledge that turned me against them. I don't care if I was the only one out of 10k customers that this happened to. NEVER responding and ignoring the customer is 100% unacceptable... and it should be for any of you as well.
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December 9, 2012, 01:00 PM | #56 | |
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December 9, 2012, 07:10 PM | #57 | |
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EDIT : it is a gen2 http://www.amazon.com/gp/product/B00...ls_o04_s00_i01 .
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If Jesus had a gun , he'd probably still be alive ! I almost always write my posts regardless of content in a jovial manor and intent . If that's not how you took it , please try again . |
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December 11, 2012, 02:04 AM | #58 |
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You do realize that PSA's uppers are built to order right?
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December 11, 2012, 10:00 AM | #59 | |
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Hard to call those parts anything but "top shelf". They are at least equal to what is used by DD or BCM. |
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December 11, 2012, 11:07 AM | #60 | |
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In case it wasn't obvious(it should have been)... I was referring to quality control in assembling those parts... not the forging process and metallurgy used to manufacture them. I'm sure my 10 year old could take a set of parts from the DD warehouse and slap together an upper assembly... that doesn't mean it was built to the same standards as if it were build by Daniel Defense. Make sense?
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Handguns: 2x Glock 19.4 | Glock 26.4 | HK USP 9 | HK P2000 | HK VP9 SK | HK P30 | CZ Shadow 2 | CZ P-10 C | CZ P-07 | CZP-01 | S&W 360PD Rifles: DDM4 | SGL 21 | SAM7K | Draco | PSA PDW SBR | ASA Side-Charger SBR | CZ Scorpion K SBR | Aero M4E1 9" 300blk SBR | Angstadt Jack9 SBR | Savage Mark II FV-SR Shotguns: Mossberg 590A1 20" SP | Mossberg Shockwave |
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December 11, 2012, 01:59 PM | #61 | |||
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That said - I get it - you got a bad product from PSA and questionable customer service and you want to make it known. I understand that frustration. That said, it would seem like you are in a small minority with respect to the many happy PSA customers. Last edited by Fishbed77; December 11, 2012 at 02:13 PM. |
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December 11, 2012, 03:36 PM | #62 |
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I have 2 PSA upper with FN Hammer forged barrels. Both have been excellent shooters, under 1.5MOA 8 shot groups with cheap PMC Bronze. I can't complain about that, that's excellent.
I've also order build kits, misc parts, magazines, and other odds and ends from them. Probably around 20 orders in total. They have a habbit of splitting orders up into different shipments, but eventually i've always gotten everything within 2 weeks. Uppers took 15 business days as advertised. My experiences have been excellent. Unfortunately PSA has been a victim of their own success and the gun industry success right now. With their crazy low prices on items, they have too many customers. More than they can handle sometimes. So just don't have the best expectation in shipping times, and you really can't ignore their prices. |
December 11, 2012, 04:04 PM | #63 | |
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December 12, 2012, 06:27 PM | #64 |
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Built (pieced one together) a mid-length rifle from them over the late Summer and early fall ordering parts when they put them on sale. I've been very please with the results. I have about 1,100 rounds through now. I have another one of their lowers to build on once the holidays are over.
The shipping delays are unfortunate. I've visited their Blufton, SC store and had great interaction with their staff. |
December 13, 2012, 09:45 PM | #65 |
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I ordered an upper from them. Then a little later that day changed my mind and contacted them requesting a refund. After talking to three different people trying to talk me out of it I was told cancelling would incur a 10% restocking fee. I argued that the item according to them was not yet in stock or even built. They directed me to look at their site that specifically stated all cancellations would incur a 10% restocking fee. And indeed it does say that. However, it should read a 10% penalty for doing business with them and then changing your mind. As nothing ordered was in stock.
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December 14, 2012, 04:12 AM | #66 |
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I know this is not the same but I got to say it . I took a new camera back to best buy that was broken right out of the box . They told me I would have to pay a 20% restocking fee . I tried to tell them it's broken there for your not going to restock it .They did not care . There plicy was clear any cameras returned are subject to a restocking fee . It's kinda the same thing . Because of the way the policy is writen they can do what ever they want .
I think thats bull pucky of PSA to do that and I will keep that in mind when ordering from them .
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If Jesus had a gun , he'd probably still be alive ! I almost always write my posts regardless of content in a jovial manor and intent . If that's not how you took it , please try again . |
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ar-15 , build , palmetto , upper receiver |
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