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June 13, 2008, 08:09 PM | #76 | ||
Senior Member
Join Date: December 4, 1999
Location: WA, the ever blue state
Posts: 4,678
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You pay your money and take you choice.
I was ordering weekly from Midway until 2000. But I have only ordered 3 times from them in the past 8 years. When they make a mistake I will pounce. Quote:
Quote:
I don't want Midway to get my money, but if they make a mistake, I make lifetime big quantity buys. Here is one of the $37 stocks |
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June 13, 2008, 10:36 PM | #77 |
Senior Member
Join Date: August 20, 2002
Posts: 2,108
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I don't order from them anymore due to pricing , shipping, but in truth it is getting more difficult to locate companies who will communicate and deal on a personal basis, recently I ordered from R&R Arms and I was shocked by the speed and their level of communication, it was great and actually felt good about the purchase.
In truth I see many stores not stocking properly in recent months and I expect it is their shipping cost from China and other foreign countries as you all know almost anything we purchase now is made elsewhere. |
June 15, 2008, 06:41 PM | #78 |
Senior Member
Join Date: February 1, 2006
Location: Midwest
Posts: 1,067
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Larry Potterfield's letter basically said they cannot match prices but make up for it with good customer service. I'd say the first step in good customer service would be making sure what I need is IN STOCK. And don't charge me for shipping 2 or 3 different times because YOU do not have the capacity to keep it in stock.
This is not the ideology that made Midway. I've been a customer for a lot of years. It's time to sponsor less outdoor channel and get back to keeping my loading supplies in stock. |
June 15, 2008, 07:04 PM | #79 |
Senior Member
Join Date: June 11, 2008
Location: S.Georgia
Posts: 164
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I have been a Midway customer for years also, but when I feel I'm getting raped on s/h charges, it's time to find someone who isn't out to overcharge me. I've ordered items that I get through the USPS with other companies for $4 to $5 but with Midway, they send through UPS for $13+. Not acceptable. I've emailed them twice about this and have yet to receive a reply. That's not customer service to me. If they aren't worried about my business enough for a simple reply, then it's time for me to find someone who is.
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