I totally agree.
The drop-ship business model and total lack of customer service is why I absolutely ignore OP now.
I have a "40% off a single item" coupon sitting on my work bench - good for pretty much everything on their site, under $300, except some optics and a few clothing brands (like Under Armour). It's only on the bench, instead of in the trash, because I'll use it to mix epoxy for stock bedding in a few weeks...
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Don't even try it. It's even worse than the internet would lead you to believe.
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