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studman5578 · August 26, 2011, 09:44 PM

I called lee today and talked to them about the sprue lever. I don't think it could have been any more painless. The entire call lasted about 3 minutes and consisted of me explaining my problem, how new my mold was, where on the lever the break was (she wanted to know if she should send a new wooden handle as well) and what my address was. If the value for the money wasn't enough of a reason to go Lee, that customer service experience sold me the rest of the way.

August 26, 2011, 09:44 PM	#9
studman5578 Senior Member Join Date: March 4, 2009 Location: Varying between 1 and 3 hours from Chicago Posts: 152	Update I called lee today and talked to them about the sprue lever. I don't think it could have been any more painless. The entire call lasted about 3 minutes and consisted of me explaining my problem, how new my mold was, where on the lever the break was (she wanted to know if she should send a new wooden handle as well) and what my address was. If the value for the money wasn't enough of a reason to go Lee, that customer service experience sold me the rest of the way. __________________ Rev 5:13 "To him who sits on the throne and the Lamb be praise honor and glory and power, for ever and ever"