[TahoeDust]

SA is now saying 8-12 weeks and it sounds like they have not even completely settled on a repair procedure let alone began working on all the guns that have already been sent to them. Pretty crappy.

Dear Springfield Customer,

We greatly appreciate the tremendous response to the 3.3 XD-S™ Recall Upgrade. We have received a
very large number of pistols in a very short time, and upgrades will be completed on a “first come / first served” basis.

The upgrade repair is in the final stage of testing, and should be determined soon. The XD-S™ pistols
already received at Springfield will be upgraded and returned as soon as possible, beginning within the
next few weeks. Given the volume of XD-S™ pistols now on hand, we expect it will take eight to ten
weeks to upgrade and return the current inventory to their owners. Pistols currently being returned to
Springfield for the upgrade, please allow approximately ten to twelve weeks turnaround time.

We are doing our best to increase the speed of the upgrade while maintaining a high level of safety and quality. As the upgrade process progresses, we are hopeful that the return time will become shorter.

We know it is inconvenient for you to be without your pistol, and we sincerely apologize. We assure you that we are working as fast as we can, and we know you will be very pleased with your upgraded 3.3
XD-S™. Thank you for your patience and loyalty. And remember; do not use your 3.3 XD-S™ until the upgrade has been performed.

Once your pistol has been upgraded and is shipping back to you, an e-mail confirmation and tracking information will be sent to you at the e-mail address you provided.

If you still have further questions please call 800-680-6866 or send your request again to [email protected] we appreciate your patience and support!


Sincerely,

Team Springfield