[Ricklin]

I shall note that a previous poster jumped right to racial profiling.

Yes, racial profiling is against the law. We all profile people, day in and day out. I'm a sales rep, and the products I sell run to 5, 6 and 7 figures.

Am I profiling when working with a client? Heck yes. I'm keying on body language, facial expressions, tone of voice, because I need to have a clue as to what the client is thinking, am I presenting the right things to "push their buttons" or do I need to adjust my approach?

We all profile, it's normal human behavior. Racial profiling? That's a different thing, and is pretty disgusting.