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Old October 24, 2001, 02:59 PM   #14
Bill Adair
Senior Member
 
Join Date: April 18, 2000
Location: Seattle/Tacoma, WA USA
Posts: 345
Ben,

See you already have the url for Oregon Trail.

I might mention that they will send you free samples on request, and have about the best customer service I've ever seen.

After I got my free reloading manual from them ($24.95 normally), I inquired about getting a second one for a friend in Canada. The lady said they were in short supply, and it was a one time offer, but they were sending free hats with subsequent orders. I told her OK, just add the manual to my bill. When the order arrived, it included a very nice hat, plus the free manual!!!

Another order got separated in shipping, and one box came direct, but the other battered box didn't arrive for two weeks, because UPS sent it to Washington DC instead of Washington state!!!! I mentioned the delay when I placed my next order, and they apologized for that UPS screw up. When that order arrived, they had doubled my order, and paid the addional shipping themselves!!!

How can you beat service like that?

Bill
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