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Well, he has already sent it back and it was returned unrepaired (and dirty as well). Then he sent it back on a promise of a refund and has gotten neither the gun nor the refund in the time promised.
It is not "Taurus bashing" to say that this is not a good way for a manufacturer to gain or keep happy customers.
Taurus design and material is first rate. But their manufacturing seems to leave a lot to be desired; the result is that far too many guns are being returned, and customer service seems not to be up to the needs. If they ever solve the problems on the production line, their CS "problem" will go away.
Jim
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