I just wanted to say a few words about RCBS customer service. A few months ago I bought a set of .30-30 RCBS dies and they sat in my man cave until last night when I decided to start working through the mountain of .30-30 brass I have.
The decapping rod in the resizer die was running out very badly and would not center in the die body, so I took the die apart to inspect.
I found that the center rod that holds the expander nipple and decapping pin was bent and the threads for the expander nipple were messed up. So I opened up a cold beer and let my frustration over defective parts cool down.
Today I called RCBS and briefly explained the problem. They said they'd get a replacement part in the mail tomorrow morning, no questions asked.
Excellent customer service! If only all companies cared about their customers this way. Hey, defective parts happen, and when a company does their best to remedy the problem, it keeps customers like me happy.