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I'm not that impressed with Ruger CS at the moment.
They didn't cover shipping when my brand-new 50th Aniversary .44 Mag Blackhawk had problems with the reverse index pawl. The guy on the phone just gave me the shipping address, and acted like he didn't understand my problem (or I was stupid). I should have asked for a return label, but just shipped it on my own dime. At least they fixed the problem correctly, and now it's one of my favorite guns.
Then, when I sent an email asking for a new front sight for my SR-22P, they just directed me to their website for purchasing a new one. The original fell off after it was intalled askew at the factory. The soft plastic was so mashed by the dovetail, that it wouldn't stay put.
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