Why would anyone who shops for specific products at a GENERAL retailer expect the clerk du jour to be an expert on any particular item in the store?
I look at situations like this as opportunities to pass some of my knowledge on to the clerk and hopefully make that individual a little more knowledgeable for the next person who comes along.
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"The gift which I am sending you is called a dog, and is in fact the most precious and valuable possession of mankind" -Theodorus Gaza
Baby Jesus cries when the fat redneck doesn't have military-grade firepower.
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