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Old September 12, 2012, 09:23 AM   #6
Mike Irwin
Staff
 
Join Date: April 13, 2000
Location: Northern Virginia
Posts: 41,390
Why would anyone who shops for specific products at a GENERAL retailer expect the clerk du jour to be an expert on any particular item in the store?

I look at situations like this as opportunities to pass some of my knowledge on to the clerk and hopefully make that individual a little more knowledgeable for the next person who comes along.
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