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Call them on the phone. They actually answer, are local (i.e. USA), and have been very helpful anytime I've ever had to call them.
I've had a backorder issue before as well (both where the item originally showed in stock AND where the item was backordered for a while).
That said, I ALWAYS go to them first for new gear. Far better than Cabelas/Midway/Natchez/etc; better pricing, free shipping, people who answer the phone right away, etc.
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