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popeye · August 7, 2002, 03:02 PM

I emailed S&W about this issue this a.m.. They responded quickly with this info:

Smith & Wesson

Dear S&W Customer:

We have received your email regarding the L frame modification program. We would ask that you check to see if you have a –2 or –3 after your model 581, 586, 681, or 686, or a little m stamped above the model number (which indicates the modification has been performed). If you do not have one of the items listed, then please follow the instructions below:

We would like you to forward your handgun with a letter asking for the L frame modification along with your return address (No P.O. Boxes) and your phone number. You may return the handgun to our facility by contacting FedEx at 800-463-3339 to request pick up at your location or take the parcel to a FedEx facility or Authorized Ship Center. When you complete the FedEx airbill, in Section 7 indicate "bill to recipient" and insert your return number as 2155-0874-9. The package must be shipped using FedEx Priority Overnight service. There will be no charge to you to return the handgun. Address the parcel and the FedEx airbill to:

Customer Service
2100 Roosevelt Avenue
Springfield, MA 01104

If you have any further questions, please feel free to give us a call at 800-331-0852.

Yours truly,

Kate Fredette
Customer Support

August 7, 2002, 03:02 PM	#5
popeye Senior Member Join Date: February 25, 2001 Location: N.W. Indiana Posts: 337	I emailed S&W about this issue this a.m.. They responded quickly with this info: Smith & Wesson Dear S&W Customer: We have received your email regarding the L frame modification program. We would ask that you check to see if you have a –2 or –3 after your model 581, 586, 681, or 686, or a little m stamped above the model number (which indicates the modification has been performed). If you do not have one of the items listed, then please follow the instructions below: We would like you to forward your handgun with a letter asking for the L frame modification along with your return address (No P.O. Boxes) and your phone number. You may return the handgun to our facility by contacting FedEx at 800-463-3339 to request pick up at your location or take the parcel to a FedEx facility or Authorized Ship Center. When you complete the FedEx airbill, in Section 7 indicate "bill to recipient" and insert your return number as 2155-0874-9. The package must be shipped using FedEx Priority Overnight service. There will be no charge to you to return the handgun. Address the parcel and the FedEx airbill to: Customer Service 2100 Roosevelt Avenue Springfield, MA 01104 If you have any further questions, please feel free to give us a call at 800-331-0852. Yours truly, Kate Fredette Customer Support