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If the incident was handled politely, what's the reasoning behind this?
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When I was at Kmart in the 80's, our loss prevention staff would watch people and catch multiple shoplifters a day, and prosecute them. Actually watch someone stealing and follow him, the old fashioned way. If they followed someone to the front of the store, you knew damned sure they had stolen something.
There's the option of checking everyone who left the store. We weren't stopping everyone who walked through the door, going through their items, and checking the receipt- that's the cashier's job. And it's security's job to watch the cashier.
And then there's the machine that's supposed to do it all for you. There are too many false positives on these machines. Not only are there other RF chips they're picking up, buy I have a feeling that the foil detection systems are reading false positives on other metallic items as well. It has happened to me so many times I don't always hear it any more.