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Old March 4, 2013, 12:22 PM   #8
CWKahrFan
Senior Member
 
Join Date: November 3, 2010
Posts: 2,016
I just called customer service last week, got a live person immediately. He said they do rebluing... I sent my "machine parts" in to Springfield through UPS. I'm expecting it's going to take at least a couple months. I'm not in a hurry... not worried. If I can't trust Smith & Wesson, who can I trust?
They have a system and proceedure. They want people to call first.
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