The Firing Line Forums - View Single Post - The Unknown TRISTAR 12GA SEMI-AUTO

KuAlii · January 24, 2007, 04:09 PM

Has anyone had problems contacting TriStar? I have sent a number of emails to TriStar trying to obtain spec info on the Zeus Mag Semi Shotgun. I only got one email from them..."Provide serial number for us to identify the gun please." After sending this info to them, including other emails, I have not heard from them since. I will start calling to see whats going on.

My latest is with the warranty. According to TriStar's manual, the registration card needs to be submitted to them within 30 days of purchase. If not, the 5 year warranty will be voided. Guess what, there was no reg-card that came wiht the firearm. I contacted the dealer where the firearm was purchased who informed me that there are no reg-cards that came with the firearms. The dealer told me that he would contact TriStar himself and get back to me. Maybe his luck will be better.

So far, I think I may have good semi-shotgun, but customer service sucks.

January 24, 2007, 04:09 PM	#2
KuAlii Junior Member Join Date: December 22, 2006 Location: Westside, Oahu, Hawai'i Posts: 3	Is Tristar Open? Anybody Working? Has anyone had problems contacting TriStar? I have sent a number of emails to TriStar trying to obtain spec info on the Zeus Mag Semi Shotgun. I only got one email from them..."Provide serial number for us to identify the gun please." After sending this info to them, including other emails, I have not heard from them since. I will start calling to see whats going on. My latest is with the warranty. According to TriStar's manual, the registration card needs to be submitted to them within 30 days of purchase. If not, the 5 year warranty will be voided. Guess what, there was no reg-card that came wiht the firearm. I contacted the dealer where the firearm was purchased who informed me that there are no reg-cards that came with the firearms. The dealer told me that he would contact TriStar himself and get back to me. Maybe his luck will be better. So far, I think I may have good semi-shotgun, but customer service sucks.