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I have owned and do own several. My personal experience is that there is nothing "wrong" with Taurus handguns. Like anything else it comes down to expectations and luck of the draw (no pun intended). As is true with any manufactured product, there will be problems and some things get past quality control. I understand that their customer service is lacking. I believe this because I have heard it too many times to be a pure fabrication. I have never had to deal with them because my firearms worked as they should. Perhaps a better question is "What is wrong with Taurus customer service?"
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