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Updating the firmware was actually my first step, but it ended up completely killing my unit (wouldn't even show the map), so I had to reinstall the original software.
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Man that sucks. Don't know if this will help, but I was cruising the net and found out that there are secret commands for the explorist. This commands do various things but one of them is used to restore a unit and bring it back online. It works even if the unit won't turn on.
Not sure this will help, but if the unit won't boot at all, you don't have much to lose.
Good luck.
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