The Firing Line Forums - View Single Post

Cloudfish · January 31, 2018, 10:43 AM

I own a Thompson Center ICON 308 rifle, which was like new when I bought it from the original owner. The only problem waht that it had a crack in the fore end of the stock. S & W now owns Thompson Center. As I was checking out their Website, I noticed this rife had a recall concerning the safety mechanism. I contacted S & W and they sent me a shipping label to send them the rifle. After two and half weeks, the rifle was returned to me. To my surprise, S & W replaced the safety, the trigger, and replaced the old stock with a beautiful walnut stock. Thank you Smith and Wesson. Their customer service was fast, efficient, and so generous. I own three S & W guns and I will certainly buy more of their products with this kind of service! A Loyal Customer

January 31, 2018, 10:43 AM	#4
Cloudfish Junior Member Join Date: January 30, 2018 Posts: 1	Smith and Wesson Great Service! I own a Thompson Center ICON 308 rifle, which was like new when I bought it from the original owner. The only problem waht that it had a crack in the fore end of the stock. S & W now owns Thompson Center. As I was checking out their Website, I noticed this rife had a recall concerning the safety mechanism. I contacted S & W and they sent me a shipping label to send them the rifle. After two and half weeks, the rifle was returned to me. To my surprise, S & W replaced the safety, the trigger, and replaced the old stock with a beautiful walnut stock. Thank you Smith and Wesson. Their customer service was fast, efficient, and so generous. I own three S & W guns and I will certainly buy more of their products with this kind of service! A Loyal Customer