State Ag
If the place is in your state: file a complaint with State Attorney General.
But because it's internet, fraud is a federal violation. Go look on the web. There is a site - and it may be FBI's - that handles internet fraud. And as has been said, file compaint with your CC company. I got back a $1200 charge on a defective item on Ebay.
They used the US Mail? It's Mail Fraud. File complaint with US Post Office as well.
Go get these people!
But the internet is like the Wild West. I just bought a gun online for the first time, and until it arrives and I see it if IS New In The Box, I'm nervous about it.
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