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"Hit and miss." If you can handle the guns, check out the one you want, and know EXACTLY what you are doing, you can get a fine Taurus.
But if you were to pick the next one in the case....
For some time Taurus has been pushing the "we have improved" line, and fine if that is true. But having good customer service is only part of the battle. The ideal would be to have NO customer service because nothing ever goes wrong. That is not realistic, but if production and QC don't improve, even those 21 people will be swamped by complaints.
Jim
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