The Firing Line Forums - View Single Post - Maine Gun shop destroyed new Colt SAA collector value!

shurshot · October 14, 2019, 12:21 PM

I noticed it immediately and refused to accept it. I called Florida and they and the Maine dealer tried to hash it out. Maine was going to send it back, but Florida would have to charge me $212 (shipping, restocking, return to Colt, etc.), and have to gun returned to Colt to be refurbished. Not fair to the Florida dealer (she sent me a MINT gun, not her fault at all), or me, so I picked it up 3 days and several phone calls later... as I'm stuck with it. The Maine dealer refuses to even apologize, much less reimburse me for a rebluing job at Colt. The manager was respectful, but clearly caught between a profit focused President and an idiot employee. They should pay for the repairs and dock the nimrods pay, or fire him and make things $ right with me. Poor buisness philosophy that's for sure. Small state, word spreads fast around here. I'll see what the BBB can do for starters.

October 14, 2019, 12:21 PM	#19
shurshot Senior Member Join Date: August 25, 2006 Posts: 1,819	I noticed it immediately and refused to accept it. I called Florida and they and the Maine dealer tried to hash it out. Maine was going to send it back, but Florida would have to charge me $212 (shipping, restocking, return to Colt, etc.), and have to gun returned to Colt to be refurbished. Not fair to the Florida dealer (she sent me a MINT gun, not her fault at all), or me, so I picked it up 3 days and several phone calls later... as I'm stuck with it. The Maine dealer refuses to even apologize, much less reimburse me for a rebluing job at Colt. The manager was respectful, but clearly caught between a profit focused President and an idiot employee. They should pay for the repairs and dock the nimrods pay, or fire him and make things $ right with me. Poor buisness philosophy that's for sure. Small state, word spreads fast around here. I'll see what the BBB can do for starters.