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I worked in Walmart's sporting goods department 7 or so years ago and our NICS terminal would never come back as denied. It would either come back as approved or pending. If it was approved we could go ahead and sell the gun and if it came back as pending we had to wait for a call. The majority of the time the person that called would say that it was approved and they were just having system issues and it took a while to approve but that wasn't always the case. Sometimes they would call and tell us it was denied and ask for the customer's address and that would be it but that was fairly rare. There was also one time that the caller requested that I tell the customer that it would take a little longer and to walk around the store while they wait. She then told me that this was to distract him while they had time to send an officer to the store. I've always wondered what the guy had done to deserve that.
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