The Firing Line Forums - View Single Post - Dillon Precision

1stmar · February 20, 2018, 06:27 PM

Just a quick note on another favorable experience w dillon. Ive had a 550b for 25 years. I was having some issues with the press, it was very sluggish so I followed there instructions and cleaned the press, several times, but never got the smoothness i was looking for. So i called dillon to have it cleaned. I asked them if they wanted me to pay upfront. They said theyd call me.
My press showed two weeks later w a bumch of parts replaced at no cost, including shipping and smooth as silk.
They always go above and beyond. Great company, they set the bar for customer sat.

February 20, 2018, 06:27 PM	#1
1stmar Senior Member Join Date: March 21, 2012 Location: Connecticut Posts: 2,378	Dillon Precision - never disappointed Just a quick note on another favorable experience w dillon. Ive had a 550b for 25 years. I was having some issues with the press, it was very sluggish so I followed there instructions and cleaned the press, several times, but never got the smoothness i was looking for. So i called dillon to have it cleaned. I asked them if they wanted me to pay upfront. They said theyd call me. My press showed two weeks later w a bumch of parts replaced at no cost, including shipping and smooth as silk. They always go above and beyond. Great company, they set the bar for customer sat.