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Why did you send in passport photos and prints with it?
They need to sign the form, not mail it to ATF.
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Everything I've seen said to have everything in order before giving it to local LE... so passport photos were attached to the form for the LE to sign off. print cards were included in the envelope. Everything was in its own manila envelope.
All of my stuff came back okay. Sucks for him. The PD did offer to re-do his prints for free. He will have to pay for the new photos, but they said once he hands everything back in, they'll have it done for him within 24 hours.
Hopefully they keep their word this time.