I agree. Call.
You made no mention of contacting them again.
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FrankenMauser, that is a terrible analogy.
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That was the point.
The original complaint is terrible.
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Wrong. I was refunded $40 less than what I paid for it, not including shipping and FFL transfer fee.
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They don't refund shipping and FFL transfer fees. You agreed to such terms when you made the purchase.
If you want that back, you're going to have to fight.