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Old November 18, 2015, 10:12 PM   #2
kilimanjaro
Senior Member
 
Join Date: November 23, 2009
Posts: 3,963
Print out the bank info, scan it, and email to the agent, with CC to her supervisor. That should clear it up.

Be prepared to just send a check and cancel the charge if you need to, and request an extension if necessary.
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