The Firing Line Forums - View Single Post - Kershaw Ken Onion knife warranty repair

IMtheNRA · January 22, 2017, 05:11 AM

I sent a Kershaw Ken Onion knife in for a simple warranty repair back in October of last year. Now, three months and two phone calls later, the knife is still not back. Lots of excuses - snow days, holidays, short handed, needs to go through QC department next, whatever...

Two thumbs down to Kershaw Ken Onion knives for poor customer service and warranty work. Yuck!

January 22, 2017, 05:11 AM	#1
IMtheNRA Senior Member Join Date: January 27, 2001 Posts: 298	Kershaw Ken Onion knife warranty repair - 3 months, still no knife I sent a Kershaw Ken Onion knife in for a simple warranty repair back in October of last year. Now, three months and two phone calls later, the knife is still not back. Lots of excuses - snow days, holidays, short handed, needs to go through QC department next, whatever... Two thumbs down to Kershaw Ken Onion knives for poor customer service and warranty work. Yuck!