[Unclenick]

This has been my experience and that of all other Dillon owners I've spoken with. I think when Mike Dillon started the company he decided he could compete with price or with customer service and chose the latter route. So, you pay a bit more for your gear initially than for some other brands, but that extra money buys you a lifetime of no-question-asked replacement parts and guaranteed ongoing operation. If you use any equipment enough, eventually something breaks, but with Dillon they just send you another one without limit and even when it's entirely your fault.