Jughead, please check your private messages.
Edit In: OK Mal has already covered much of what I did in my PM to you.
Short answer, we're not sure who you're sending your e-mails to, but they don't appear to be to the TFL webmaster.
To reinforce what Mal just said about checking the webmaster, my personal cell phone is linked to the TFL webmaster account so that when an e-mail is received I get notice on my cellphone.
In other words, the e-mail account is monitored 24x7x365.
I really didn't think that one through when I was setting up accounts on my phone...