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Old March 19, 2013, 03:44 PM   #11
Senior Member
Join Date: October 17, 2007
Location: Cowtown of course!
Posts: 1,728
Update to my previous posts

Richard will now know who I am and I'm good with that.

I received my Enfield K kit yesterday.
Opened it up and played with it a little, but since there were no "instructions", I figured I'd send Richard an email today and ask what this, that and the other did and how so I understood the kit better.
Instead of replying to the email, he called me and answered all my questions in plain English. After our conversation I felt I had gotten excellent customer service.

Thanks for going the extra mile, Richard.
NRA Chief Range Safety Officer, Home Firearms Safety, Pistol and Rifle Instructor
"There are three classes of people: those who see, those who see when they are shown, those who do not see."
Leonardo da Vinci
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