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Old February 4, 2013, 12:17 PM   #29
Senior Member
Join Date: May 7, 2011
Location: Michigan
Posts: 127
I understand that any manufacturer could have a bad gun come off the line but Taurus could never get mine fixed. Sent the thing in about 6 times if I recall, each time it came back saying completely fixed, working great, fully tested. Never worked after repairs. One time it even fell apart when I picked it up out of the box after getting it back. Any time I called and argued to talk to a manager I was dumped into a no name voice mail and never got called back. I finally made a very detailed complaint to the BBB documenting all the return trips, all the notes saying it was perfect, and how it never worked. On the last day to answer the BBB complaint Taurus told me they would give me a refund like I had asked.
I bought one Taurus firearm. I'll never make that mistake again.
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